Brionna Rhodes
Memphis,TN
Summary
Dedicated and experienced professional in medical transcription and healthcare documentation. Committed to providing accurate, efficient, and confidential transcription services. Focused on continuous improvement to enhance skills and contribute to the success of a dynamic healthcare team. Leveraging expertise in the field to deliver high-quality work that meets industry demands.
Professional and reliable logistics worker with strong track record in handling packages efficiently and safely. Skilled in operating various equipment, maintaining accurate records, and ensuring timely deliveries. Strong focus on collaboration and adaptability, consistently meeting operational goals and contributing to team success. Known for dependability, problem-solving abilities, and effective communication in high-pressure environments.
Personable and reliable individual with positive attitude and strong work ethic. Understanding of warehouse operations and logistics, with skills in inventory management and physical stamina. Dedicated to ensuring efficient and accurate package processing to contribute to overall operational success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Package Handler
FedEx Express
02.2025 - Current
- Efficiently load and unload packages from delivery trucks, sorting them by destination to ensure accurate and timely delivery
- Use automated systems and manual handling to scan, track, and process packages, ensuring all shipments are accounted for
- Organize packages within the warehouse, stacking and sorting to optimize space and streamline the distribution process
- Adhere to safety guidelines and proper lifting techniques to minimize risk of injury and ensure a safe working environment
- Maintain high levels of productivity by meeting or exceeding daily performance goals for package handling
- Work collaboratively with team members to meet operational targets and ensure the timely movement of packages
- Operate warehouse equipment such as conveyor belts, forklifts, and pallet jacks to assist with sorting and transporting packages
- Perform regular inventory checks to ensure accurate stock levels and proper handling of packages
- Assist with keeping the warehouse organized and clean, ensuring efficient workflow and compliance with safety standards
Sales Representative
BEST CHOICE ROOFING
11.2024 - 02.2025
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Material Handler
Eversana
08.2024 - 11.2024
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Packed items into appropriate containers for shipment.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Performed cycle counts and inventory control to accurately track product levels.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Customer Service Associate
Walgreens
02.2022 - 11.2024
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Managed high call volume with exceptional time management skills, minimizing wait times for customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
Material Handler
McKesson
08.2022 - 04.2024
- Packed items into appropriate containers for shipment.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Transported inventory items to appropriate locations.
- Used hand-held scanners and physical logs to accurately track item movements.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Helper
Homeless Outreach Organization
05.2013 - 08.2022
- Every summer my teammates and I would go to the churches downtown to feed the homeless and give them goodies
Education
high school diploma -
wooddale high school
Memphis, TNCertificate - Medical Administrative Assistant
Ultimate Medical Academy
01.2025
Skills
- Greenway
- MS Excel
- MS Word
- MS PowerPoint
- Typing Speed: 36 WPM
- Written and verbal communication
- Problem solving skills
- Time management skills
- Following directions
- Independent thinker - requires minimal supervision
- Workplace cleanliness
- Shipping and receiving
- Packing boxes
Accomplishments
- Supervised team of 20-50 staff members.
- Documented and resolved difficult issues which led to fantastic results.
- Resolved product issue through consumer testing.
- Collaborated with team of 10-20 in the development of time management, team working.
Certification
- Ultimate Medical Academy, Tampa, FL, Medical Administrative Assistant
- Wooddale High School, Memphis, TN, High School Diploma
Proficiencies
- Greenway
- MS Excel
- MS Word
- MS PowerPoint
Typing Speed
36 WPM
Languages
Spanish
Key Qualifications
- Medical Administrative Assistant
- Medical Terminology
- Medical Transcription
- Patient Processing
- Patient Registration
- Medical Records Management
- Check In
- Check Out
- Data Entry
- Release of Information
- HIPAA Compliance
- Medical Laws & Ethics
- Medical Billing Knowledge
- Third Party Billing
- Medicare
- Medicaid
- HMO
- PPO
- Basic Coding Skills for ICD-10 & CPT
- Insurance Verification
- Anatomy & Physiology
- CMS 1500 Claim Form
- Billing Cycle
- Claims Appeal Process
Languages
Spanish
Elementary
Interests
- Fashion and Style
- I enjoy cooking for friends and family gatherings
- Watching Movies and TV Shows
- Music
- Getting involved in local advocacy groups to promote positive change in the community
- I like working with my hands and fixing things
- Blogging/Vlogging
- I enjoy helping others and giving back to the community
- Offering time and support to shelters for the homeless, women, and animals
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Strategy Games
- Enjoy hobbies that combine physical activity with outdoor exploration
- Astrology
- Youth Development Programs
- Dancing
Timeline
Package Handler
FedEx Express
02.2025 - Current
Sales Representative
BEST CHOICE ROOFING
11.2024 - 02.2025
Material Handler
Eversana
08.2024 - 11.2024
Material Handler
McKesson
08.2022 - 04.2024
Customer Service Associate
Walgreens
02.2022 - 11.2024
Helper
Homeless Outreach Organization
05.2013 - 08.2022
high school diploma -
wooddale high school
Certificate - Medical Administrative Assistant
Ultimate Medical Academy
Similar Profiles
CHRISTOPHER THOMASCHRISTOPHER THOMAS
FedEx Express Courier at FedEx Express Courier, FedEx ExpressFedEx Express Courier at FedEx Express Courier, FedEx Express
Albert SpunarAlbert Spunar
Courier at Fedex Corp/Fedex ExpressCourier at Fedex Corp/Fedex Express
Austin NesvaraAustin Nesvara
Courier at FEDERAL EXPRESS CORPORATION ; DBA FEDEX EXPRESSCourier at FEDERAL EXPRESS CORPORATION ; DBA FEDEX EXPRESS
Christy WashingtonChristy Washington
Admin/Package Handler at FedEx Ground/ FedEx ExpressAdmin/Package Handler at FedEx Ground/ FedEx Express
Jamarr D. StackensJamarr D. Stackens
Personal Security Specialist at Jerry Lee LewisPersonal Security Specialist at Jerry Lee Lewis