Conscientious Healthcare professional offering over 10 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant Team Leader
Providence Health & Services
05.2019 - Current
Developed training programs for new medical assistants, resulting in increased competency and productivity.
Monitored medical equipment maintenance schedules to ensure all devices were functioning optimally during critical procedures.
Increased patient satisfaction rates through proactive follow-ups on lab results and timely communication of pertinent information.
Enhanced patient care by implementing effective communication and collaboration among team members.
Managed appointment scheduling effectively, accommodating urgent visits while maintaining a smooth daily workflow for the entire team.
Ensured timely completion of administrative duties, contributing to a well-managed medical office environment.
Created an organized workspace by implementing efficient documentation practices and streamlining recordkeeping systems.
Facilitated interdepartmental collaboration with nursing staff to enhance overall quality of patient care services provided.
Promoted a safe working environment by adhering to infection control protocols in accordance with OSHA guidelines.