Brionne Kirkwood
San Clemente,California
Summary
Outgoing team player and salesperson with a proven eye for detail and goal-oriented mindset. Known for closing quickly and ensuring client and team satisfaction.
Overview
7
7
years of professional experience
Work History
Licensed Real Estate Agent
Compass
06.2023 - Current
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Gained 5-Star reviews from clients and team.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Negotiated, facilitated, and managed real estate transactions.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Advertised client properties through websites, social media, and real estate guides.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Reviewed and executed confidential documents, contracts and disclosures.
- Coordinated appointments to show tenants and buyers prospective homes.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Prepared and presented contracts and other legal documents to clients.
- Generated leads for sales and rental properties through cold calls and referrals.
Server
P.F. Chang's
01.2023 - Current
- Maintained Top Salesperson status in food and beverage month after month.
- Gained 5-Star reviews, referrals, and accolades from customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Served food and beverages promptly with focused attention to customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Answered customers' questions, recommended items, and recorded order information.
- Increased sales significantly by upselling higher-end products to customers.
Online Reseller
Self-Employed
01.2018 - Current
- Developed 5-Star reviews, referrals, and 16k followers from marketing and customer relation efforts.
- Resolve customer disputes courteously to enhance customer satisfaction.
- Collaborated with customer service team to achieve seamless customer experience.
- Created clear, precise and properly detailed product and service information on company website.
- Monitored and evaluated sales performance to make informed decisions and improve results.
- Utilized analytic tools to optimize product listings and improve customer experience.
- Shopped, listed, packaged, processed, and tracked orders to verify accurate and on-time delivery of products.
Education
Bachelor of Science - Animal Science
University of California - Davis
Davis, CA06.2022
Associate of Arts - Liberal Studies
Saddleback College
Mission Viejo, CA06.2019
High School Diploma -
San Clemente High School
San Clemente, CA06.2016
Skills
- Problem-Solving
- Time Management
- Client-Oriented
- Social Media Marketing
- Organization
- Team Collaboration
- Client Event Planning
- Contract Negotiation
- Professional Communication/Following Up
Interests
Enjoys dancing, camping, and exploring new cities. Animal lover at heart who hopes to own a farm one day.
Timeline
Licensed Real Estate Agent
Compass
06.2023 - Current
Server
P.F. Chang's
01.2023 - Current
Online Reseller
Self-Employed
01.2018 - Current
Bachelor of Science - Animal Science
University of California - Davis
Associate of Arts - Liberal Studies
Saddleback College
High School Diploma -
San Clemente High School
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