Brisa Galan

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
• Processed customer orders and accurately handled payment transactions.
• Food Preparation and assistance In some cases, assisting with basic food prep or ensuring orders are packaged correctly.
• Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
• Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
• Implemented a customer feedback system, leading to actionable insights for store improvement.

• Greeted customers and helped with product questions, selections, and purchases.
• Helped customers complete purchases, locate items, and join reward programs.
• Answered questions about store policies and addressed customer concerns.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
• Collaborated with team members to meet and exceed monthly sales targets consistently.
• Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
• Engaged in friendly conversations with customers to better uncover individual needs.
• Performed cash, card, and check transactions to complete customer purchases.

• Volunteered at church-sponsored outreach events, providing polite, friendly representation.
• Taught Sunday school classes to impart values of faith.
• Collaborated with fellow volunteers on beautification projects around the church property, maintaining an inviting atmosphere for all visitors.
• Supported Sunday school programming by developing creative lesson plans that engaged children in age-appropriate learning activities.
• Facilitated small group discussions to foster a deeper understanding of religious texts.
• Supported religious leaders in performing various duties.
• Educated members of the congregation on religious beliefs and practices.
• Participated in religious ceremonies and events.

- Currently attending National Louis University

- Majoring in Early Childhood Education

• Completed AP courses in Human Geography and Spanish
• Honors English
• Honors Writing