Verenise Zeprfa
Rialto,CA
Summary
Developed exceptional customer service and administrative skills within fast-paced gym environment. Expertise in handling client inquiries, managing schedules, and maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills will be valuable.
Personable and organized individual with strong communication and multitasking abilities. Possesses solid understanding of gym operations and customer service, paired with skills in handling administrative tasks and managing schedules. Ready to contribute to positive gym environment and ensure smooth daily operations.
Overview
1
1
year of professional experience
Work History
Sales Associates
Rainbow Clothing Store
Rialto, CA
11.2023 - Current
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Elementary School Teaching
Chaffey Community College
Fontana, CASkills
- Customer service
- Time management
- Listening skills
- Multi-tasking strength
- Relationship building
- Cash handling
- Money handling
- Cash register operation
Languages
English
Full Professional
Timeline
Sales Associates
Rainbow Clothing Store
11.2023 - Current
Elementary School Teaching
Chaffey Community College