Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Brisa Hernandez-Martinez

Magna,UT

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Florist

Self Employed
Magna, UT
05.2023 - Current
  • Managed customer orders, requests, and complaints in a timely manner.
  • Planned out flower arrangements for corporate events according to client specifications.
  • Took photographs of completed floral arrangements for promotional purposes.
  • Answered customer inquiries over the phone and through email.

Internship Student

Infusion U of U Clinic
Sugarhouse, UT
04.2022 - 05.2024
  • Worked with teams to support goals and build experience.
  • Maintained positive working relationship with fellow staff and management.
  • Organized data into spreadsheets and databases for easy access by other departments.

Babysitter

Self Employed
Magna, UT
02.2020 - 03.2023
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Transporting children to school, sports activities, or other engagements when necessary.
  • Using problem-solving skills to anticipate potential issues before they arise.

Education

High School Diploma -

Cyprus High School
Magna, UT
06-2022

Skills

  • Customer Service-Oriented
  • Team Collaboration
  • Online chat and email
  • communication skills
  • Fluent in Spanish
  • Marketing

Languages

Spanish
Native/ Bilingual

Certification

  • Professional Medical Interpreter Training
  • phlebotomist

Timeline

Florist

Self Employed
05.2023 - Current

Internship Student

Infusion U of U Clinic
04.2022 - 05.2024

Babysitter

Self Employed
02.2020 - 03.2023

High School Diploma -

Cyprus High School

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Brisa Hernandez-Martinez