Brisa Moreno
345 Melanie Dr.,CA
Summary
I am a dedicated server with exceptional customer service skills and a strong work ethic. I am very proficient in cash handling, order accuracy, and managing multiple tables to ensure guest satisfaction. Im known for being a motivated individual who has professional experience in fast-paced dining environments. In addition I am known for delivering outstanding guest engagement, training new staff, and maintaining high cleanliness standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Olive Garden
4195 Century Blvd, Pittsburg, CA 945
01.2023 - 04.2026
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on menu offerings and service standards.
- Managed multiple tables efficiently, ensuring guest satisfaction throughout dining experience.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Handled cash transactions accurately, ensuring proper reporting of sales and tips.
- Served food and beverages promptly with focused attention to customer needs.
Food Runner
Olive Garden
4195 Century Blvd, Pittsburg, CA 945
01.2023 - 04.2026
- Delivered food and beverages to tables promptly, ensuring customer satisfaction.
- Assisted servers in maintaining efficient dining room operations during peak hours.
- Maintained cleanliness and organization of service areas, adhering to health and safety standards.
- Collaborated with kitchen staff to ensure accurate order fulfillment and timely service.
- Trained new team members on food running procedures and restaurant protocols.
- Streamlined communication between front-of-house and back-of-house teams for improved workflow.
Host
Huckleberry's Restaurant
4391 Treat Blvd, Concord, CA 94521
01.2025 - 01.2026
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing seating arrangements for efficiency.
- Coordinated with kitchen and serving staff to streamline service flow.
- Trained new hosts on restaurant policies and guest interaction protocols.
- Handled guest inquiries and complaints, enhancing customer satisfaction levels.
- Monitored dining area for cleanliness and readiness, maintaining high standards.
- Implemented strategies to improve wait times during peak hours.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
No Degree - Dental Hygiene
Diablo Valley College
Pleasant Hill, CA01-2028
High School Diploma -
Pittsburg Senior High School
Pittsburg, CA06-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Safe food handling
- Order accuracy
- Service prioritization
- Food running
- Customer service
- Food station setup
- Menu presentation
Certification
I have my food handlers card.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Host
Huckleberry's Restaurant
01.2025 - 01.2026
Server
Olive Garden
01.2023 - 04.2026
Food Runner
Olive Garden
01.2023 - 04.2026
No Degree - Dental Hygiene
Diablo Valley College
High School Diploma -
Pittsburg Senior High School