Brisa Marina Rodriguez
La Mesa,CA
Summary
Professional, experienced retail leader equipped to drive operational success and customer satisfaction. Adept in inventory management, sales strategies, and loss prevention. Strong focus on team collaboration and achieving results. Reliable and flexible, thriving in dynamic environments and adapting to changing needs.
Overview
6
6
years of professional experience
Work History
Key Holder
Francesca's Boutique
09.2024 - Current
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Maintained an organized and tidy store
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
- Supported store operations during peak hours, effectively managing long queues and high volumes of customers.
- Collaborated with the management team on implementing strategies to achieve store''s monthly sales targets.
Cleaning Consultant
Tranquil Home
03.2023 - 01.2024
- Provided excellent customer service, addressing client concerns promptly and professionally.
- Ensured timely completion of tasks by strictly following schedules and prioritizing duties based on urgency and importance.
- Safeguarded company assets with proper use, storage, and maintenance of cleaning tools and equipment.
Aircraft Handler
US Navy
07.2019 - 03.2022
- Communicated with pilots, flight crews, and deck personnel using standardized hand signals and radio communications to ensure precise aircraft operations.
- Operated aircraft handling equipment including tow tractors, aircraft jacks, chocks, and tie-downs to maintain secure and efficient flight line operations.
- Conducted thorough pre- and post-flight inspections, identifying potential hazards and ensuring compliance with Navy aviation safety protocols.
- Trained and supervised junior personnel in aircraft handling procedures, safety regulations, and emergency protocols, fostering a culture of accountability and operational excellence.
Education
Liberal Arts And Sciences
Grossmont College
El Cajon05-2027
Skills
- Customer service
- Cash handling accuracy
- Training and mentoring
- Task delegation
- Sales proficiency
- Loss prevention strategies
Languages
Spanish
Native or Bilingual
Timeline
Key Holder
Francesca's Boutique
09.2024 - Current
Cleaning Consultant
Tranquil Home
03.2023 - 01.2024
Aircraft Handler
US Navy
07.2019 - 03.2022
Liberal Arts And Sciences
Grossmont College
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