Briseida Santana- Ortiz
Diamond Springs,CA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Energetic professional in hospitality management, known for high productivity and efficiency in task completion. Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.
Overview
1
1
year of professional experience
Work History
Cashier
True Value Company
Placerville, CA
05.2024 - 07.2025
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Hostess/Table Busser
Mikasa Asian Fusion
Cameron Park, CA
09.2024 - 01.2025
- Managed waiting list to ensure timely seating of all guests.
- Assisted servers in bussing tables when needed during busy periods.
- Checked dining and serving areas for cleanliness and readiness before guest arrival.
- Scheduled reservations and informed servers and managers of large groups for advanced preparation.
- Cleaned and restocked counter areas, replenished cash drawer, and verified server supplies to support operations.
Education
High School Diploma -
Union Mine
6530 Koki Ln El Dorado, Ca 95623Skills
- Customer relationship management
- Time management
- Attention to detail
- Critical thinking
- Team leadership
- Cash register operation
- Payment processing
- Product knowledge
- Customer assistance
- Reservation scheduling
- Transaction handling
Accomplishments
- Bilingual
- Senior Class President
- Leadership
Affiliations
- Friday Night Live Club
- Math Tutor
- AVID
Languages
Spanish
Professional
Timeline
Hostess/Table Busser
Mikasa Asian Fusion
09.2024 - 01.2025
Cashier
True Value Company
05.2024 - 07.2025
High School Diploma -
Union Mine
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