Brisilda Malocaj
Jacksonville
Summary
Dynamic and dedicated professional with experience at LC Waikiki, excelling in customer service and problem-solving. Proven ability to build rapport and loyalty with customers while efficiently managing cash transactions. Strong teamwork skills demonstrated during nursing training, ensuring patient safety and adherence to infection control protocols. Committed to delivering exceptional service and support.
Overview
3
3
years of professional experience
Work History
Sales Associate
LC Waikiki
05.2022 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Nursing Student
Spitali Rajonal I Shkodrës
10.2021 - 06.2024
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Supported nursing staff by performing routine tasks such as taking vitals, administering medications, and documenting patient information.
- Conducted thorough head-to-toe assessments on assigned patients during each shift, identifying any abnormalities that required further attention from healthcare providers.
- Worked alongside experienced nursing professionals to learn new procedures.
- Contributed to a safe and hygienic environment by adhering to strict infection control protocols and maintaining proper sanitation procedures.
- Cleaned and treated wounds to avoid infection and provide protection.
Education
Bachelor of Science - Nursing (General Nursing)
Universiteti I Shkodrës "Luigj Gurakuqi"
Sheshi 2 Prilli 24, Shkodër, Albania06-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
LC Waikiki
05.2022 - 09.2024
Nursing Student
Spitali Rajonal I Shkodrës
10.2021 - 06.2024
Bachelor of Science - Nursing (General Nursing)
Universiteti I Shkodrës "Luigj Gurakuqi"
Similar Profiles
Merve YILDIZMerve YILDIZ
Junior Buyer at LC WaikikiJunior Buyer at LC Waikiki
Mohamed ahmedMohamed ahmed
Sales Associate at LC WaikikiSales Associate at LC Waikiki
KORAY ZEYNEP AKKUNKORAY ZEYNEP AKKUN
Overseas Sourcing and Buying Group Manager at LC WaikikiOverseas Sourcing and Buying Group Manager at LC Waikiki
HAYDER ADEL MOHSENHAYDER ADEL MOHSEN
Collateral Specialist at Bank of America, NACollateral Specialist at Bank of America, NA
Joesph WatesJoesph Wates
Security Officer at Inner Parish SecuritySecurity Officer at Inner Parish Security