Summary
Overview
Work History
Education
Skills
Coreskills
Accomplishments
Timeline
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Brison O. Tomas

Las Vegas,Nevada

Summary

Dynamic marketing professional with a proven track record at Hilton Grand Vacations, adept in leveraging effective communication and structured workflow management to exceed targets. Skilled in professional client engagement and agile response to change, consistently achieving departmental goals with a performance-driven perspective. Demonstrates emotional awareness and reliability as a team contributor.

Overview

8
8
years of professional experience

Work History

In-House Marketing Lead

Hilton Grand Vacations
11.2023 - Current
  • Assist management in achieving and exceeding departmental monthly budgets
  • Assists with implementing department initiatives to increase efficiency while maintaining a positive demeanor and work environment towards guests and team members
  • Performed duties of team members to provide coverage as needed
  • Communicated information to prospective clients regarding the area's locations and activities
  • Ensures In House team members consistently have all tools and collateral to perform their job stocked at their respective locations
  • Assist in other related duties as assigned
  • Excelled in consistently hitting personal monthly budgets

Marketing Executive

Hilton Grand Vacations
09.2022 - 11.2023
  • Distribute information and incentives to guests and visitors
  • Books qualified timeshare sales presentations for prospective Hilton Grand Vacations Owners and other on-site qualified customers
  • Provide customer service to all guests, projecting a professional company image

Concierge Staff

Tahiti Village
07.2017 - 09.2022
  • Worked in a team environment to service guests and customers on a daily basis
  • Use problem solving skills to help service guests' needs
  • Provide the best quality service for guests based on resort and timeshare information
  • Remain organized and communicate in the work environment
  • Persuade Hotel Guests to go on Timeshare Presentations

Stock Team/ Inventory

Victoria Secret
11.2016 - 05.2017
  • Worked with a team to process shipments productively and correctly
  • Accomplish all tasks given by supervisors within the time frame
  • Communicate and help maintain the organization of the store and all its products

Education

Associates of Science Degree -

College of Southern Nevada
11.2024

Honors Diploma -

Sierra Vista High School
Las Vegas
06.2015

Skills

  • Effective Communication
  • Reliable Team Contributor
  • Performance-Driven Perspective
  • Effective Issue Resolution
  • Structured Workflow Management
  • Agile Response to Change
  • Professional Client Engagement
  • Emotional Awareness

Coreskills

  • Communication Skills, Effectively kept team informed of gifting specials, pitch points, overcoming objections
  • Work Ethic and Dependability, Consistently hit target and more, achieved L8 consistently since 07/01/23
  • Results-Driven Mindset, Boosted EHC / Trump penetrations by consistently prepping chase lists
  • Problem Solving and Well-Organized, Resolved all around issues for Agents, initiated Tour Tracker to keep agents organized.
  • Adaptability, Proven ability to adapt to frequency SOP changes and work flows
  • World Class Customer Service and Emotional Intelligence, Managed and resolved guest/team conflicts, created a healthier work environment.

Accomplishments

  • Achieved Level 8 quarterly dinners multiple times throughout career.

Timeline

In-House Marketing Lead

Hilton Grand Vacations
11.2023 - Current

Marketing Executive

Hilton Grand Vacations
09.2022 - 11.2023

Concierge Staff

Tahiti Village
07.2017 - 09.2022

Stock Team/ Inventory

Victoria Secret
11.2016 - 05.2017

Associates of Science Degree -

College of Southern Nevada

Honors Diploma -

Sierra Vista High School

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Brison O. Tomas