Josefine Lindquist
Lakeway,TX
Summary
Dynamic team leader with proven expertise in customer service and cash handling at Urban Air Trampoline and Adventure Park. Excelled in fast-paced environments, ensuring high satisfaction through effective communication and problem-solving. Successfully promoted add-on sales while maintaining a clean and organized workspace, fostering a positive atmosphere for both guests and team members.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front of House, Back of House, Team Lead
Urban Air Trampoline and Adventure Park
Bee Cave , TX
09.2023 - Current
- Processed payments on cash register and counted back bills and change to patrons.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Monitored team to prevent burnout and ensure equitable task distribution.
- Used suggestive selling techniques to promote add-on sales.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Adapted quickly to last-minute changes or challenges, maintaining composure under pressure.
- Managed check-in process for parents or guardians of young guests.
Education
High School Diploma -
Digital Academy Of Texas
Lewisville, TX05-2027
Skills
- Customer service
- Cash handling
- Point of sale operation
- Team leadership
- Effective communication
- Problem solving
Certification
- Food Handlers Certification
Languages
American Sign Language
Limited
Timeline
Front of House, Back of House, Team Lead
Urban Air Trampoline and Adventure Park
09.2023 - Current
High School Diploma -
Digital Academy Of Texas
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