Gabriel Cabais
Columbia,MO
Summary
Efficient sales associate known for great customer engagement and service. Specializing in safe food handling, kitchen equipment maintenance, and inventory management. Excels with time management, teamwork, and adaptability to fast-paced environments. Committed to maintaining cleanliness and safety standards.
Overview
2
2
years of professional experience
Work History
Front of House/Back of House Team Member
Tropical Smoothie Café
Columbia, Missouri
05.2024 - Current
- Opened store daily, ensuring all security protocols were followed.
- Communicated any discrepancies or problems to management promptly.
- Prepared smoothies according to customer orders, using fresh fruits and vegetables.
- Trained new employees on proper techniques for preparing smoothies.
- Monitored stock levels and communicated when ordering was required.
- Ensured compliance with health and safety regulations within the kitchen environment.
- Followed correct cash handling procedures while processing payments from guests.
- Provided positive customer service experiences for guests to allow for returning visits.
- Served customers at counters in an attentive and courteous manner.
- Handled multiple food orders simultaneously, prioritizing tasks to meet tight deadlines.
Front of House/ Back of House
Panera Bread
Columbia , Missouri
08.2022 - 10.2024
- Maintained cleanliness of the restaurant, including tables, chairs, and floors.
- Performed opening and closing tasks such as cleaning duties, stocking supplies.
- Demonstrated upselling techniques when appropriate to increase sales volume.
- Organized seating arrangements according to customer preferences.
- Managed point-of-sale system operations such as entering items on order tickets.
- Finished baked goods with glazes, icings and other toppings.
- Organized store by returning merchandise to proper areas and restocked displays.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Barista
Dunkin' Donuts/ Baskin Robbins
Columbia, MO
10.2023 - 05.2024
- Performed opening and closing duties including counting money in drawers, setting up registers, completing daily logs.
- Greeted customers upon entering the store and provided them with helpful information about products and services offered.
- Operated cash registers accurately and efficiently during peak hours of business.
- Processed returns and exchanges according to company policies and procedures.
- Answered phone calls to help customers.
- Picked up trash around building and in parking lot for neat appearance.
- Provided excellent customer service throughout the entire process.
- Stocked shelves with ingredients needed to make coffee drinks.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Monitored temperature settings on ovens to ensure proper baking timeframes.
- Cleaned and maintained baking equipment, tools and utensils per health regulations.
- Monitored temperatures to ensure optimal freezing conditions during production.
- Stocked inventory of supplies needed for making ice cream including mix-ins, sprinkles, sauces.
Education
Associate in General Studies
MACC
Columbia, Mo 05-2026
High School Diploma -
Douglass High School
Columbia, MO05-2024
Skills
- Sanitation Practices
- Food Storage
- Waste Reduction
- Customer Service
- Cash Register Operation
- Customer Engagement
- Accurate Cash Handling
- Team Collaboration
- Flexible and Adaptable
- Time management abilities
Affiliations
- Attending local candidates elections meetings
- Involved with the League of Women Voters
- Music Production
References
References available upon request.
Timeline
Front of House/Back of House Team Member
Tropical Smoothie Café
05.2024 - Current
Barista
Dunkin' Donuts/ Baskin Robbins
10.2023 - 05.2024
Front of House/ Back of House
Panera Bread
08.2022 - 10.2024
Associate in General Studies
MACC
High School Diploma -
Douglass High School
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