Britainy Murphy
Dacula,GA
Summary
Compassionate and results-driven Patient Advocate specializing in virtual imaging services, with a focus on full-body CT scan memberships. Educates patients on the benefits of early detection through advanced imaging technology, guiding them through enrollment with empathy and professionalism. Builds trust, addresses concerns, and tailors plans to meet individual health goals. Proven ability to drive sales, support clinical teams, and promote proactive health awareness through high-quality, non-invasive imaging solutions.
Overview
5
5
years of professional experience
Work History
Patient Advocate
Virtual Imaging
Johns Creek
03.2024 - Current
- Actively engage with clients through face-to-face presentations to promote and sell full-body CT scans, leveraging strong interpersonal skills to build trust and rapport.
- Achieved top producer status, generating nearly $850k in net sales within 8 months, significantly exceeding sales targets.
- Collaborate with a team to utilize generated leads and appointments, optimizing the sales process and enhancing client experience.
- Educate potential clients on the benefits and importance of full-body CT scans, driving informed decision-making and increasing customer satisfaction.
Master PMU Artist
Basic Beige Brows
Dacula
03.2021 - Current
- Provide personalized permanent makeup services to clients, specializing in combination brows, powder brows, lip blushing, and lash enhancement tattoo.
- Conduct thorough consultations and assessments to determine the best course of action for each client’s unique needs.
- Utilize advanced techniques and high-quality products to ensure optimal results and client satisfaction.
- Develop and implement marketing strategies to increase brand visibility and attract new clientele.
- Manage all aspects of business operations, including inventory management, appointment scheduling, and client relationship management.
Senior Locums Physician Recruiter
D&Y Staffing
Sandy Springs
01.2020 - 07.2022
- Generate and develop leads via advertisement, cold calling, referrals, mass mailings, established CRMs and social media platforms.
- Establish ongoing relationships with pipeline candidates.
- Prepare monthly reports on recruitment activity.
- Actively participate in scheduling, credentialing, accounting, and payroll departments during onboarding of clinicians.
- Successfully maintain traction of monthly KPIs: calls, packets in/out, submissions, wins.
- Actively call on multiple specialties: Emergency Medicine, Hospital Medicine, Anesthesiology, Critical Care, CRNAs, APCs, etc.
- Generate 30-50 outbound calls per day.
- Experience with Zoom, Microsoft Teams, and Outlook.
Education
Bachelor of Arts - Psychology
Georgia State University
01.2014
Skills
Presentation & Communication Skills
Relationship Building
Objection Handling & Closing Skills
Self-Motivation & Goal Orientation
Timeline
Patient Advocate
Virtual Imaging
03.2024 - Current
Master PMU Artist
Basic Beige Brows
03.2021 - Current
Senior Locums Physician Recruiter
D&Y Staffing
01.2020 - 07.2022
Bachelor of Arts - Psychology
Georgia State University