Britan Katz
Mesa,AZ
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
10
10
years of professional experience
Work History
Regional Educator- Southwest
CP Skin Health
05.2023 - Current
- Partner with Regional Reps to schedule in-office education
- Delivers presentations in front of groups between 2-60 participants
- Coordinates travel schedule and bookings.
- Collaborates with colleagues to develop and enhance learning experience.
- Utilizes innovative teaching strategies to effectively engage students in learning.
Inside Account Manager
CP Skin Health
08.2022 - 05.2023
- Exceeded sales expectations while building relationships with small businesses
- Managed and grew a book of business of 450 accounts virtually
- Connected and educated on PCA Skin products and best practices.
- Boosted marketing, reviewed pricing strategies and developed promotions to increase sales revenue.
Inside Sale Representative
CP Skin Health
12.2020 - 08.2022
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Answered customers' questions regarding products, prices, and availability.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Assisted with business planning, web support, and social media tips with accounts.
Instructor
The Skin and Makeup Institute
06.2020 - 12.2020
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Was being developed to take over ownership of school.
Lead Esthetician
Away Spa at The W Hotel
09.2019 - 03.2020
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Advised clients on proper home-care regimens.
- Creates a fun experience for guests during facial treatment
- Managed Esthetics team, ordered inventory, lead trainings.
Esthetician
Joya Spa at Omni Montelucia
04.2017 - 09.2019
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Analyzed skin condition and made appropriate product recommendations.
- Fostered friendly, warm, and exceptional customer experience.
- Stocked treatment rooms with proper supplies as the Dispense Lead.
Seasonal Associate
Tiffany and co.
11.2016 - 04.2017
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Worked in all departments within store during holiday season
- Organized inventory, worked with clients via phone orders, executed visual updates.
Account Manager
bareMinerals
04.2014 - 10.2016
- Developed and maintained strong working relationships with professionals within assigned territory.
- Trained new employees on customer service, makeup application and techniques, and how to build sales.
- Managed 15 locations with over 50 employees in my territory
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Education
Esthetic Instructor's License -
Skin And Makeup Institute
Peoria, AZ08.2020
Esthetics license -
Penrose Academy
Scottsdale, AZ10.2017
B.S Merchandising -
Northern Arizona University
Flagstaff, AZ05.2012
Skills
- Account development
- Business Development
- Client Relationship Management
- Business Analysis
- Merchandise planning
- Retail Operations
- Sales management
- KPI Tracking
- Student Engagement
- Distance Learning
- Educational leadership
- Group and individual instruction
Websites
Timeline
Regional Educator- Southwest
CP Skin Health
05.2023 - Current
Inside Account Manager
CP Skin Health
08.2022 - 05.2023
Inside Sale Representative
CP Skin Health
12.2020 - 08.2022
Instructor
The Skin and Makeup Institute
06.2020 - 12.2020
Lead Esthetician
Away Spa at The W Hotel
09.2019 - 03.2020
Esthetician
Joya Spa at Omni Montelucia
04.2017 - 09.2019
Seasonal Associate
Tiffany and co.
11.2016 - 04.2017
Account Manager
bareMinerals
04.2014 - 10.2016
Esthetic Instructor's License -
Skin And Makeup Institute
Esthetics license -
Penrose Academy
B.S Merchandising -
Northern Arizona University
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