Britaney Moore
Prescott,MI
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Subway
07.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Front End Associate
Target
03.2021 - 09.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
Carhop Server
Sonic
06.2020 - 12.2020
- Answered guest questions and promoted special products.
- Assisted customers in choosing menu items by providing food complementing information.
- Memorized orders and maintained 100% accuracy in high-traffic times.
- Balanced orders on trays weighing up to 25 lbs and delivered them to cars.
Education
Business Management -
Yavapai College
Prescott, AZSkills
- Prospect Qualification
- Promote Products
- Web Technologies and Services
- Customer Oversight
- Program Optimization
- Time Management
fluent in ASL
ASL improved my cognitive processes and helped develop more creative thinking.
Timeline
Assistant Manager
Subway
07.2021 - Current
Front End Associate
Target
03.2021 - 09.2021
Carhop Server
Sonic
06.2020 - 12.2020
Business Management -
Yavapai College
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