Britanni Ashby
Cumberland Furnace
Summary
Professional with significant experience in administrative support and office management. Strong focus on team collaboration and achieving results. Skilled in scheduling, customer service, communication, and problem-solving. Reliable, adaptable, and ready to contribute to organizational success.
Overview
21
21
years of professional experience
Work History
Front Counter Lead
Sango Pool and Spa
05.2004 - 04.2025
- Managed multiple tasks simultaneously while providing friendly and efficient service.
- Trained new staff on front counter operations and procedures.
- Greeted customers, provided product information and processed payments efficiently.
- Monitored stock levels at the front counter to ensure adequate supply of products were available for sale.
- Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment, and facilities sanitary.
- Communicated with customers regarding orders, comments, and complaints.
- Enhanced customer satisfaction by providing efficient and friendly service at the front counter.
- Provided exceptional customer service by addressing client inquiries promptly.
- Serviced high volume of calls while providing excellent customer service.
- Contacted customers to discuss payment schedules and set up or immediately process payments.
- Handled cash register operations and customer transactions to process payments.
- Maintained electronic and paper filing systems for easy retrieval of information.
Education
High School Diploma -
Aarons Academy
Clarksville, TNSkills
- Store opening and closing
- POS system operation
- Processing payments
- Customer service
- Attention to detail
- Multitasking and organization
- Customer satisfaction
- Customer relations
- Problem-solving
- Dependable and responsible
- Electronic and paper filing
- Interpreting policies and regulations
Timeline
Front Counter Lead
Sango Pool and Spa
05.2004 - 04.2025
High School Diploma -
Aarons Academy