Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Britannica Brooks

Britannica Brooks

Shreveport,LA

Summary

Accomplished Case Manager with a proven track record at Willis Khighton Medical Center, adept in case management and documentation. Leveraged problem-solving and organizational skills to enhance client care, achieving high compliance and confidentiality standards. Demonstrated ability to multitask and adapt strategies, significantly improving client outcomes.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Case Manager

Willis khighton Medical Center
03.2015 - Current
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

Cashier

Walmart
11.2010 - 06.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Psychology -

American Public University System
Charles Town, WV

Medical Assistants -

Virginia Tech Collage
Bossier City, LA
08.2018

Skills

  • Problem-Solving
  • Case Management
  • Case Documentation
  • Organization and Multitasking

Certification

CNA -Cert #331930 expire 10/12/2025

Timeline

Case Manager

Willis khighton Medical Center
03.2015 - Current

Cashier

Walmart
11.2010 - 06.2016

Psychology -

American Public University System

Medical Assistants -

Virginia Tech Collage

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Britannica Brooks