Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Britany Higgins

Fresno,CA

Summary

Motivated and skilled at meeting customer needs with expert Sales support. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintain organized, clean and safe work areas with diligent attention to important details.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Listing Manager

Keller Williams
Fresno, CA
12.2020 - 04.2022
  • Maintained strong rapport with realtors to support marketing and sales efforts.
  • Drove lead generation through networking, follow-up, and cold-calling.
  • Monitored loan approval and construction processes for all customers and offered assistance when required.
  • Generated lists of properties compatible with buyers' needs and financial resources.
  • Educated and engaged clients to confirm building plans and close deals.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
  • Maintained current contract files as prescribed by company contract policies and procedures.

Sales Manager

Independence Environmental Services, LLC
Fresno, CA
01.2012 - 12.2020
  • Client relations
  • Market research
  • Closing support
  • Leads generation
  • Sales negotiation
  • Sales, Created memorable customer experiences by offering personalized sales support.
  • Resolved concerns using strong communication and conflict management skills combined with expert sales abilities.
  • Increased revenue with proactive follow up on previous purchases and maintaining contact with frequent customers.
  • Helped improve sales operations with feedback from customers and personal observations on methods for better capitalizing on sales opportunities.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Education

Associate of Science -

Fresno City College
Fresno, CA

Skills

  • Referral Coordination
  • Prospecting Clients
  • Articulate and Persuasive
  • Closings Coordination
  • Negotiation Management
  • Sales Pipeline Management
  • Sales Records Management
  • Sales Quota Management
  • New Business Generation
  • Motivational Techniques
  • Lead Qualification
  • Call Control
  • Workload Prioritization
  • Customer Needs Assessment
  • CRM Software

Certification

  • Real Estate License

Timeline

Listing Manager

Keller Williams
12.2020 - 04.2022

Sales Manager

Independence Environmental Services, LLC
01.2012 - 12.2020

Associate of Science -

Fresno City College

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Britany Higgins