Britany Hughes
Houston
Summary
Dedicated Medical Assistant skilled in patient care and communication, enhancing patient interactions and supporting medical procedures. Expertise in managing patient scheduling and documentation, fostering efficient clinical operations. Strong organizational and teamwork abilities contribute to delivering high-quality patient care.
Overview
7
7
years of professional experience
Work History
Medical Assistant
UT Neurosciences
Houston
09.2024 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Supported physicians during patient examinations and procedures in clinical settings.
- Collected and documented patient medical histories accurately.
- Managed patient scheduling and appointment confirmations, improving clinic workflow and reducing patient wait times.
- Prepared examination rooms and ensured cleanliness standards were met.
- Educated patients on treatment plans and follow-up care to ensure adherence and understanding.
- Educated patients on medications, procedures, and physician's instructions, promoting adherence to treatment plans.
- Coordinated communication between patients and healthcare providers, enhancing patient experience and ensuring timely care.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Medical Assistant
Memorial Hermann
Houston
06.2021 - 03.2023
- Executed responsibilities enhancing quality patient care and ensuring customer satisfaction.
- Roomed patients according to clinic needs while determining and documenting chief complaint, reason for visit, vital signs, medication list, allergies, and smoking history. Keeps patients informed of delays and progress of clinical appointments.
- Effectively participates in planning and preparing for patient visits ensuring appropriate schedules, test results, and clinic specific requirements are available.
- As required and competency validated, performs appropriate hearing and vision testing, EKG, spirometry, point of care testing, specimen collection, equipment cleaning/reprocessing and other requested procedures.
- Prepares for and assists with routine and specialty procedures
- Prepared and stocked exam rooms and clinic supplies in advance of patient visits while maintaining cleanliness between appointments.
- Schedules patients for follow-up appointments or referrals and performs routine clerical duties for team and staff to include photocopying, scanning and faxing.
- Performs telephone messaging and in person screening with appropriate follow up.
- Assisted in managing emergency situations by delivering immediate support and care to patients.
- Respects and maintains privacy and confidentiality per HIPAA guidelines.
Medical Assistant
MD Anderson
Houston
11.2018 - 05.2021
- • Accurately record vital signs and report abnormalities to nursing staff
- • Assist Patient Aides with activities of daily living, mobilization, greeting, rooming, and vital signs
- • Completed routine patient care assignments and collected patient data.
- Facilitated back office patient processes, improving office efficiency and enhancing patient experience.
- Supported pre-operative preparation by delivering clear, concise post-operative care instructions, ensuring patient understanding.
- Aided physicians during patient examinations and procedures, ensuring efficient workflow.
- • Maintain security and confidentiality of patient information at all times
- • Escalate significant patient events and care concerns to appropriate nursing staff
- • Interact with patients and customers using language of caring and demonstrating core values
- • Prioritize and complete work efficiently while practicing cost containment
- • Demonstrate initiative, flexibility, and effective use of time, equipment, and supplies
- • Function as a supportive team member fostering constructive relationships
- • Remain calm and professional in emergent or chaotic situations with direction
- • Participate in clinic meetings and support departmental and organizational goals
- • Maintain a clean, safe, and orderly clinical environment
- • Stock and maintain patient care supplies and equipment in compliance with policy
- • Clean, store, prepare, and coordinate maintenance of medical equipment
- • Clean and prepare medical instruments as required
- • Maintain inventories of laboratory and medical supplies
- • Support compliance with regulatory agencies and participate in Joint Commission rounds
- • Participate in in-services and ongoing education programs
- • Maintain current training, education, and certification requirements
- • Exchange constructive feedback and develop personal performance improvement plans
- Executed tasks to support team operations and optimize patient care delivery.
- Ability to maintain patient confidentiality, communicate effectively, demonstrate acceptable productivity, work efficiently in a team-based clinical environment, and respond appropriately in emergent situations
Education
Medical Assistant
Blue Cliff College
LA04-2012
High School Diploma -
LE Rabbin
05-2007
Skills
- Patient assessments and care
- Vital signs recording
- Medical history documentation
- Patient scheduling
- Assisting physicians
- Telehealth coordination
- HIPAA compliance
- Emergency response
- Medical terminology
- Time management
- Team collaboration
- Problem solving
- Communication skills
- Patient education
Timeline
Medical Assistant
UT Neurosciences
09.2024 - Current
Medical Assistant
Memorial Hermann
06.2021 - 03.2023
Medical Assistant
MD Anderson
11.2018 - 05.2021
Medical Assistant
Blue Cliff College
High School Diploma -
LE Rabbin