BRITISH D. ALEXANDER

• Build rapport with customers and assess needs to make product recommendations and upsell through effective communication
• Educate customers about product features and benefits to aid in selecting best options for each individuals' needs.
• Follow up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
• Boost customer satisfaction by providing exceptional product knowledge and tailored recommendations.

• Upholds Board policies and follows administrative procedures.
• Supports parent/community partnerships that enhances District programs.
• Assists students with remedial and/or enrichment activities; promotes a positive learning environment.
• Supports an inclusive educational environment; assists students with disabilities to participate in appropriate activities.

• Developed business plans to outline company goals and strategies.
• Managed team operations to ensure smooth daily workflows.
• Coordinated marketing campaigns to enhance brand visibility and reach.

• Created a brand that is unique and innovative to encourage customers to follow.

• Seek out and engage prospective customers through social media, convenience stores and alternative channels.

• Build strong partnership with multiple distributors to help make Thirsty Flavors accessible and affordable to customers.

• Executed conflict management for high school of more than 1,500 students and 125 staff members
• Coordinated and facilitated peer mediations to resolve disputes between students and staff
• Effectively led open discussions with students to identify root cause of conflict and developed student action plans identifying expectations and goals encouraging critical thinking skills to overcome issues
• Served as focal point to mentor wayward students to ensure restoration back into mainstream classroom setting to achieve personal and academic success

• Company Overview: large multi-discipline behavioral health nonprofit organization
• Provided behavioral management oversight for youth and families for large multi-discipline behavioral health nonprofit organization
• Planned, managed, and organized crisis and individual counseling to youth groups
• Completed appropriate documentation and observation reports to process invoices for insurance billing
• Large multi-discipline behavioral health nonprofit organization

• Company Overview: large full-service hospital providing both routine and emergency surgical procedures
• Researched and compared pricing from multiple suppliers and validated specifications met requirements
• Worked closely with medical representatives from various suppliers ensuring appropriate medical equipment is ordered and received efficiently
• Large full-service hospital providing both routine and emergency surgical procedures

• Company Overview: leading manufacturer of construction and mining equipment, engines, industrial gas turbines and diesel-electric locomotives
• Provided logistical support for leading manufacturer of construction and mining equipment, engines, industrial gas turbines and diesel-electric locomotives
• Processed supply contracts for equipment and supplies
• Oversaw inspection of parts to ensure in accordance with regulations before products shipped and resolved any discrepancies
• Leading manufacturer of construction and mining equipment, engines, industrial gas turbines and diesel-electric locomotives

• Company Overview: large full-service medical facility
• Worked with sales representatives from medical supply companies to acquire supply and services that meet the needs and budget for a large full-service medical facility
• Managed and tracked purchase orders and processed completion reports
• Received and distributed mail and medical supplies throughout the hospital campus and served as courier for medical records
• Large full-service medical facility