Motivated student working toward a BBA degree in Finance. Possess experience in Bloomberg, Microsoft Excel, Microsoft Word, and Microsoft Teams. Proven success working within fast-paced, collaborative settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crew Member Trainer
Raising Cane's Restaurants
San Marcos, TX
03.2023 - Current
Maintained current knowledge of all team position requirements.
Studied crew members during work shift to provide feedback and guidance in improving performance.
Taught new team members correct procedures for all areas of operations.
Analyzed and evaluated training effectiveness and program outcomes.
Provided coaching and mentoring to employees.
Mathematics Tutor
Texas State University
San Marcos, TX
01.2023 - Current
Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
Developed student confidence through positive reinforcement strategies.
Met with students and discussed educational goals and expectations.
Conducted group tutoring sessions to help students engage active learning and critical thinking skills.
Planned extended projects to increase students understanding of specific mathematical concepts.
Sales Associate
Burlington
Houston, TX
10.2020 - 01.2021
Built relationships with customers and community to promote long term business growth.
Recommended complementary purchases to customers, increasing revenue.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Contributed to event marketing, sales and brand promotion.
Checker
Whatabuger
12.2016 - 04.2018
Restocked and organized merchandise in front lanes.
Performed checks to determine most accurate pricing.
Processed both cash and card purchases and returns.
Spoke with upset customers and notified appropriate management to resolve conflicts.
Collaborated with other departments to ensure accuracy of all measurements.
Performed root cause analysis to implement corrective actions for discrepancies.
Directed customers on methods to obtain refunds, returns and exchanges.
Worked closely with shift manager to solve problems and handle customer concerns.
Education
BBA - Finance
Texas State University
San Marcos, TX
12.2023
Skills
Coaching and Development
Billing and Payment Processing
Team-Building Activities
Employee Engagement
Bloomberg Terminal
Microsoft word
Microsoft Excel
Microsoft Office
Team Leadership
Trainer Mentoring
Certification
Bloomberg Market Concepts (2022)
Activities
Member – National Association of Black Accountants, Texas State University, San Marcos, TX
Member – Students in International Business (SIB), Texas State University, San Marcos, TX