Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Carlos Carmoega

Longwood,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Crew Member Trainer

Culver's Restaurant
Casselberry, FL
03.2022 - Current
  • Provided training to new crew members on proper customer service techniques and store policies.
  • Instructed trainees in food safety practices such as proper hand-washing, food storage temperatures, and avoiding cross contamination.
  • Assisted with onboarding of new hires by explaining job duties and expectations.
  • Observed staff during shift work to identify areas for improvement and provide feedback accordingly.
  • Developed comprehensive training plans based on individual needs and skill gaps.
  • Maintained detailed records of all employees' progress throughout their training period.
  • Encouraged a positive working environment through regular one-on-one meetings with each trainee.

Crew Team Member

McDonald's
Longwood, FL
06.2021 - 02.2022
  • Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
  • Greeted customers in a friendly manner upon entering the store.
  • Answered customer questions regarding product features, pricing, availability.
  • Provided excellent customer service at all times.
  • Collaborated with other crew members to complete tasks quickly and efficiently.
  • Prepared sandwiches and drinks for customers according to their specifications.
  • Cleaned work areas regularly throughout shift.
  • Greeted customers and cultivated positive experiences in line with company standards.

Education

Associate of Arts - Hospitality Administration And Management

Seminole State College of Florida
Sanford, FL
05-2028

High School Diploma -

Winter Springs High School
Winter Springs, FL
05-2024

Skills

  • Work Prioritization
  • Training Tools and Resources
  • Active Listening
  • Coaching and Mentoring
  • Team leadership and supervision
  • Continuous Improvement
  • Team Leadership
  • Training Materials Development
  • Customer Service
  • Mentorship

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Crew Member Trainer

Culver's Restaurant
03.2022 - Current

Crew Team Member

McDonald's
06.2021 - 02.2022

Associate of Arts - Hospitality Administration And Management

Seminole State College of Florida

High School Diploma -

Winter Springs High School

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Carlos Carmoega