Christopher Xiong
Visalia,CA
Summary
Highly motivated individual with previous experience in customer service and team environments. Will bring forth current skills and knowledge to maintain and uphold company's mission and values.
Overview
2
2
years of professional experience
Work History
Crew Member Trainer
Chipotle
11.2023 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
- Set positive example for team members by providing high-quality, efficient service.
- Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
- Maintained current knowledge of all team position requirements.
- Collaborated with management to identify areas for improvement within the team''s performance.
Barista
Starbucks
01.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
Bachelor of Arts - Business Administration
Arizona State University
Tempe, AZ06.2027
High School Diploma -
Golden West High School
Visalia, CA06.2020
Skills
- Task Delegation
- Work Prioritization
- Team Player
- Coaching and Mentoring
- Work Planning and Prioritization
- Customer Service
Timeline
Crew Member Trainer
Chipotle
11.2023 - Current
Barista
Starbucks
01.2022 - Current
Bachelor of Arts - Business Administration
Arizona State University
High School Diploma -
Golden West High School
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