Britney Brooms
Memphis,TN
Summary
Proven expertise in legal document preparation and strong communication skills, honed at Fed Ex Express. Excelled in analyzing, reconciling, and expediting freight documents, ensuring compliance and accuracy. Trained new hires, enhancing team efficiency. Achievements include streamlining document processing and significantly improving client satisfaction through meticulous attention to detail and proactive problem-solving.
Overview
16
16
years of professional experience
Work History
International Document Agent
Fed Ex Express
Memphis, TN
06.2018 - Current
- Analyze and reconcile freight documents in order to file in a timely manner. Maintain and update flight route dates and customer records. Communicate with both internal and external Brokers. Inform Customers and/or Customer Service of Custom seizures and advise freight status.
- Handled sensitive information with discretion while adhering to stringent data protection standards set forth by the organization and industry regulators.
- Conducted regular audits of completed documents, ensuring accuracy and compliance with all applicable rules and guidelines before submission.
- Expedited urgent requests from clients, ensuring timely and accurate processing of critical document submissions.
- Delivered exceptional service by quickly addressing any client concerns or issues related to their documentation needs.
- Provided training sessions for new hires, sharing best practices and insights gained from years of experience as an International Document Agent.
- Collaborated with team members, sharing best practices for efficient document management and processing.
Cafeteria Worker
Shelby County Public Schools
Memphis, TN
12.2015 - 05.2017
- Cleaned and sanitized surfaces, tools and equipment.
- Restocked condiments, beverages and utensils per expected use levels.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Prepared ingredients and recipe components ahead of time.
- Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
- Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
- Received and stored incoming supplies according to procedures.
- Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches and special events.
- Streamlined cafeteria operations by organizing supplies, stocking shelves, and maintaining clean workspaces.
- Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day''s work activities.
Material Handler
Fed Ex Express
Memphis, TN
04.2008 - 12.2013
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Used hand-held scanners and physical logs to accurately track item movements.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
Education
High School Diploma -
Trezevant High School
Memphis, TN05.2007
Skills
Strong Communication Skills
Legal Document Preparation
Document Verification
Office software proficiency
Timeline
International Document Agent
Fed Ex Express
06.2018 - Current
Cafeteria Worker
Shelby County Public Schools
12.2015 - 05.2017
Material Handler
Fed Ex Express
04.2008 - 12.2013
High School Diploma -
Trezevant High School