Britney Callejas
Orange,CA
Summary
Dedicated and personable server with over 5 years of experience in customer service. Providing exceptional service in a fast-paced restaurant environment. Skilled in multitasking, handling difficult situations with professionalism, and executing great communication and active listening. Eager to expand my knowledge and experience in a professional environment.
Overview
7
7
years of professional experience
Work History
Server
Yang Ming Garden
2020.01 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with the POS system to place orders and manage bills.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Adapted to diverse customer needs, providing personalized service.
- Analyzed and resolved issues promptly, resulting in satisfied clientele.
Cashier
China Panda Restaurant
2018.01 - 2019.12
- Greeted customers entering the store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Developed great listening and communication skills to provide efficient service.
Education
Bachelor of Arts - Business Administration And Management
Cal State Fullerton
Fullerton, CA05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Relationship Building
- Decision-Making
- Teamwork and Collaboration
- Problem Solving
- Excellent Communication
- Active Listening
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Yang Ming Garden
2020.01 - Current
Cashier
China Panda Restaurant
2018.01 - 2019.12
Bachelor of Arts - Business Administration And Management
Cal State Fullerton
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