BRITNEY CHARAP
Charleston,SC
Summary
Dynamic hospitality professional and caregiver with over 20 years of experience in hospitality management and food & beverage, including six impactful years in St. Thomas, USVI. A strong foundation in English, complemented by meticulous attention to detail, fosters resourcefulness in project completion and enhances problem-solving capabilities. Proven organizational, interpersonal, and technical skills contribute to effective teamwork and independent work. Adaptable and open to constructive feedback, consistently excels in multitasking and executing tasks beyond standard job descriptions.
Overview
22
22
years of professional experience
Work History
Caregiver, Special Needs
Independant Contract
Myrtle Beach, SC
02.2023 - 10.2025
- Assisted individuals with daily living activities, fostering independence and self-esteem.
- Developed personalized care plans to address unique needs and preferences of clients.
- Collaborated with multidisciplinary teams to enhance support strategies and service delivery.
- Prepared meals and snacks and fed clients.
- Trained new caregivers on best practices for individualized care and safety protocols.
- Monitored client progress, adjusting care approaches based on feedback and changing needs.
- Advocated for clients' rights and needs within family meetings and community resources.
Bar Manager
Rum Shandy
St Thomas, VI
09.2019 - 02.2021
- I managed at this Oceanfront Casual/ Dive Bar until it, sadly, closed one year after the coronavirus pandemic struck
Bartender/Server/Hostess
Havana Blue Restaurant
St Thomas, VI
12.2013 - 09.2017
- Provided exceptional service for four years at this beautiful Five Star Fine Dining establishment until it was destroyed by Hurricanes Irma and Maria
Front Desk Supervisor
Wyndham Vacation Rentals
Kiawah Island, SC
03.2010 - 11.2013
- Upheld exceptional service quality while coordinating effective communication among property owners, managers, and guests.
- Assisted with check-in and check-out processes for guests. Managed high volume of calls and reservations. Supported training of new hires and organized schedules for front desk personnel.
Server/Hostess/Take Away
Outback (Bloomin’ Brands Inc.)
Charleston, SC
06.2003 - 04.2008
- Resolved customer complaints promptly, ensuring positive dining experiences and retention.
- Managed multiple tables effectively, prioritizing guest needs and satisfaction.
- Implemented upselling techniques to increase overall sales and enhance guest experience.
Education
English Literature, Information Technology and Law
Trident Technical College
05.2008
Skills
- Customer Relations
- Event Planning
- Property Management
- Staff Training
- Conflict Remediation
- Individualized education plans
- Intellectual disability awareness
- Emotional support
- Social skills development
- Motor skills development
- Sensory integration
HOBBIES
Football Coaching (ages 10 to 12), Swim Coaching, Boating (Licensed 2000 to 2008), Law/Legal – Research. Drafting, Environmental Law, Trial and Criminal Law
Languages
Spanish
Professional Working
Timeline
Caregiver, Special Needs
Independant Contract
02.2023 - 10.2025
Bar Manager
Rum Shandy
09.2019 - 02.2021
Bartender/Server/Hostess
Havana Blue Restaurant
12.2013 - 09.2017
Front Desk Supervisor
Wyndham Vacation Rentals
03.2010 - 11.2013
Server/Hostess/Take Away
Outback (Bloomin’ Brands Inc.)
06.2003 - 04.2008
English Literature, Information Technology and Law
Trident Technical College