Overview
Work History
Education
Skills
Timeline
Generic

Britney Davis

Brooklyn

Overview

10
10
years of professional experience

Work History

Full-time Front Desk Representative

Tribeca Pediatrics
New York
01.2025 - Current
  • Greeted and assisted patients daily in fast-paced environment, ensuring positive first impressions and efficient service
  • Ability to confirm patient triage procedures, insurance verification, copay collection, and medical billing
  • Handle confidential information with correct supervision following HIPAA guidelines and OSHA standards
  • Knowledgeable about basic medical terminology
  • Maintain a clean and organized front desk
  • Assisted provider with patient forms and faxes, streamlining communication and documentation processes
  • Supported provider with patient-related paperwork and faxes, enhancing workflow and patient care

Part-time Service Desk Representative

The Home Depot
Brooklyn
03.2019 - 02.2024
  • Answered and routed incoming calls using a multi-line phone system, enhancing customer satisfaction through effective communication
  • Assisted with billing and data entry, ensuring accuracy in records while managing office supply inventory
  • Coordinated monthly workshops for children ages 3-12, fostering skill development and engagement in practical activities
  • Monitored safety activities during children's workshops to ensure a secure environment.

Intern

Bedford Stuyvesant Restoration Plaza
Brooklyn
06.2016 - 08.2016
  • Managed office correspondence to maintain clear communication
  • Supported team of 3 professionals with administrative tasks to enhance workflow
  • Faxed documents to ensure timely preparation for community fairs

Education

Bachelor of Art - Sociology

Hunter College, City University of New York
New York, NY
06-2028

Associate Degree - Liberal Arts

Kingsborough College, City University of New York
Brooklyn, NY
06-2022

Skills

  • Customer service
  • Communication (Written & Verbal)
  • Active Listening
  • Team Collaboration
  • Multitasking
  • Time Management
  • Problem Solving
  • Discretion and Confidentiality

Timeline

Full-time Front Desk Representative

Tribeca Pediatrics
01.2025 - Current

Part-time Service Desk Representative

The Home Depot
03.2019 - 02.2024

Intern

Bedford Stuyvesant Restoration Plaza
06.2016 - 08.2016

Bachelor of Art - Sociology

Hunter College, City University of New York

Associate Degree - Liberal Arts

Kingsborough College, City University of New York

Similar Profiles

  • Christina MedinaChristina Medina

    Front Desk Representative (Full-Time) at Hampton InnFront Desk Representative (Full-Time) at Hampton Inn

  • Nichole ReyesNichole Reyes

    Front Desk Agent (Full-Time) at Hilton Garden Inn Arlington Courthouse PlazaFront Desk Agent (Full-Time) at Hilton Garden Inn Arlington Courthouse Plaza

  • Marriana BarlowMarriana Barlow

    Front and Back Desk Receptionist (Full-Time) at National Technical InstituteFront and Back Desk Receptionist (Full-Time) at National Technical Institute

  • Kayla ThomasKayla Thomas

    Full Time Front Desk Associate at Fulk Chiropractic, PAFull Time Front Desk Associate at Fulk Chiropractic, PA

CREATE PROFILE
Britney Davis