Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Britney Garcia

Phoenix,AZ

Summary

Orientated Process Assistant with an accelerating range of experience looking to bring strong instincts and a proven record of process management and strong operational skills. Seeking a challenging position whose role expands upon the existing skill base.

Overview

3
3
years of professional experience

Work History

Process Assistant

Amazon
Phoenix, Arizona
05.2023 - Current
  • Lead teams of 100-200 associates in a fast-paced sort center, ensuring timely and accurate processing of customer orders.
  • Outbound PA: Make sure all associates are working in their assigned roles. Make labor moves where headcount is needed. Cooperate with the Area Manager and Dock Manager to see what is needed for dispatch. Send out daily Forecast of incoming volume.
  • Quality PA: manage TOT (Time off Task), make sure associates are proactively working in their assigned areas. In charge of correcting CLFM (Container Level Failed Moves) in order for packages to be sent out to its correct trailer.

FC Associate

Amazon
Phoenix, Arizona
10.2021 - 05.2023
  • Learning Ambassador (March 2022-May 2023)
  • Train new AZA5 associates.
  • Train associates in both critical and non-critical roles.
  • Perform audits and input trainings.
  • POC'd for Process Assistant in Inbound for a couple of weeks.
  • Helped staff and taken a proactive role in ensuring all workloads are completed according to cooperating trailers.
  • Cooperated with the Area Manager, Ship Clerk, and Process Assistant in Inbound.

Education

Bachelor of Science - Healthcare Compliance And Regulations

Arizona State University
Phoenix, AZ
05-2025

High School Diploma -

Glendale High School
Glendale, AZ
05-2021

Skills

  • Proficient in using Microsoft Office, Excel, PowerPoint, and Word
  • Workload priorities
  • Quick Learner
  • Goal Setting and Prioritization
  • Critical Thinking

Languages

  • English
  • Spanish

Accomplishments

  • New American University- Provost's Award
  • Digital Marketing Badge

Timeline

Process Assistant

Amazon
05.2023 - Current

FC Associate

Amazon
10.2021 - 05.2023

Bachelor of Science - Healthcare Compliance And Regulations

Arizona State University

High School Diploma -

Glendale High School
Britney Garcia