Maria Perez

Trained and coached associates on standard work procedure involving problem-solving processes.

• Oversaw daily activities for a team of 30 to ensure efficient floor operations. Analyzed and reported on idle stations, pick rates, and overall floor performance. Partnered with picking teams to drive floor health and productivity. Directed workflow management in collaboration with the outbound team to meet picking objectives. Recommended staffing adjustments to achieve an average pick rate of 280 units per hour. Mentored middle-performing associates to elevate their skills and improve overall team performance.

• Trained problem solvers for Andons, Center for Defect Control, and Trouble tickets correcting master packs and broken sets created by Stow Department Finding ways to solve problem areas of the building including Piles, Delete percent, Inventory in odd location Allocating floors with labor, leading meetings, assigning job duties to associates to best expectations and goals of customers and building Actively participate in ways to best enforce safety Identifying issues that may affect cost and safety Track productivity, time off task, and labor hours for ICQA Step in to help with production as needed

• Helped launch SCK6 Proficient in Outlook, Power Point, Microsoft Word and Excel Made sure the content was interesting, dynamic, and tailored to the needs of each group. Led group sessions and offered one-on-one assistance. Quality-awareness education Coached behaviors to meet the company's expectations and standards by evaluating performance during activities. Scheduled and taught in-class courses to expand learning opportunities. Kept track of new hires' attendance and progress toward their objectives. Observed and reported on individual behaviors and suspicious actions to managers. In charge of developing and implementing training and development courses and programs.

• Trained team members to work as trainers in accordance with company policies and procedures. Greet and assist new hires with their needs; Taught new employees how to do their jobs on a daily basis. Used Excel to draft and submit end-of-shift reports. Worked closely with Safety Specialists, Area and Operation managers to make sure the site was safe and the production floor ran smoothly. Ensure training materials and safety procedures up to date, assist in evaluating and monitoring training efforts throughout the site