Britney Guardado
Little Rock ,AR
Summary
Dynamic professional with a proven track record in customer service and team leadership at Villa De Cancun Apartments. Expert in money handling and decision-making, I enhanced customer satisfaction through effective complaint resolution and staff training. Committed to fostering loyalty and delivering exceptional service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Villa De Cancun Apartments
5300 Baseline Rd Little Rock Arkansas 72209
11.2025 - Current
- Supervised daily cash handling processes ensuring accuracy and compliance with company policies.
- Trained new cashiers on operational procedures and customer service best practices.
- Coordinated staff schedules to optimize coverage during peak hours, enhancing customer satisfaction.
- Resolved customer complaints efficiently, fostering positive shopping experiences and loyalty.
Customer Service Representative
Boost Moblie
5420 Suit D Baseline Rd Little Rock Arkansas 72209
09.2023 - 11.2025
- Provided exceptional customer support via phone, chat, and email channels.
- Managed customer questions about billing, services, and device problems swiftly.
- Documented customer interactions in CRM system for accurate record-keeping.
- Collaborated with team members to enhance service delivery and customer satisfaction.
Cashier Supervisor
Supermercado Sinfronteras
4918 Baseline Rd, Little Rock, AR 72209
02.2022 - 08.2023
Education
High School Diploma -
K-12 Online School
Online 05.2024
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Languages
Spanish English
Native or Bilingual
Timeline
Assistant Manager
Villa De Cancun Apartments
11.2025 - Current
Customer Service Representative
Boost Moblie
09.2023 - 11.2025
Cashier Supervisor
Supermercado Sinfronteras
02.2022 - 08.2023
High School Diploma -
K-12 Online School