Britney Morales

• As a receptionist I check people in I count the money In the morning and afternoon i scan paper

• Greeted and assisted patients upon arrival at the medical facility.
• Managed phone lines and scheduled appointments for patients .
• Maintained patient records and updated information in electronic systems.
• Coordinated communication between patients and medical staff effectively.
• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
• Scheduled and confirmed appointments.
• I was also in charge of our faxes

• As a Retail Sales Associate, my role for the company is to serve customers and make sure that I assist them with their needs. One of the main goals for this job is to make that our customer is happy with the merchandise we have and that if we don't have it at that location that we reach out to our other sister stores to see if they have they product. I am also in charge of making sure our work area is neat and clean. For this role we are required to assist our managers with making sure our inventory and products are correctly marke
  

ER ASSOCIATE Jun 2018 ‐ Aug 2019

NORC, WICHITA, KS

As a Customer Center Associate I was in charge of reaching out to customers and cross-sell products which in our case would be insurance. If we were not able to meet that, then I was to make sure that the customer was satisfied with their current plans or if they needed any information that would benefit them. We would take surveys as well to make sure our associates were meeting their goals. Goals were made everyday so that we could push harder to meet Them