Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Britney Pineiro

West Palm Beach,FL

Summary

Proven to excel in high-volume dining environments, I significantly enhanced customer satisfaction at Chris by leveraging my expertise in customer service and effective multitasking. Skilled in phone etiquette and server support, I adeptly trained new staff, ensuring service excellence. My approach consistently fosters a welcoming atmosphere, demonstrating patience and empathy alongside operational efficiency. Energetic Hostess enhances customer experiences in food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Overview

1
1
year of professional experience

Work History

Hostess/busser

Chris Taverna
01.2024 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Education

None -

Quantum High School
1275 Gateway Blvd Boynton Beach, FL 33426 United
12.2024

Skills

  • Customer Service
  • Effective Multitasking
  • Patience and Empathy
  • Phone Etiquette
  • Complaint Handling
  • Food Running
  • High-volume dining
  • Server Support

Languages

Spanish
Full Professional

Timeline

Hostess/busser

Chris Taverna
01.2024 - Current

None -

Quantum High School
Britney Pineiro