Britney Powell
Harrisburg,PA
Summary
Accomplished Human Resources Manager with a proven track record at Reliable Care LLC, specializing in conflict resolution and maintaining confidentiality. Expert in payroll and benefits management, with a knack for fostering employee relations. Skilled in recruitment and hiring, alongside a talent for training and mentoring, consistently enhancing team capabilities and company compliance.
Overview
4
4
years of professional experience
Work History
Human Resources Manager
Reliable Care LLC
09.2022 - Current
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Sales Representative Team Leader
Best Buy
06.2023 - 08.2024
- Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
- Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
- Established a positive work environment through clear communication, encouragement, and recognition of achievements.
- Actively participated in industry conferences as both an attendee and speaker to further develop professional network connections.
- Maintained a strong understanding of competitor offerings, enabling the team to better position our products and services in the market.
- Provided comprehensive training programs for new hires to ensure they were well-equipped for success in the field.
- Increased sales revenue by implementing strategic marketing plans and fostering strong relationships with clients.
- Built relationships with customers and community to promote long term business growth.
- Trained new employees on customer service, money handling and organizing strategies.
Sales Representative
Polo Ralph Lauren
10.2020 - 08.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted detailed market analysis to guide development of sales strategies.
Education
High School Diploma -
Central Dauphin High School
Harrisburg, PA06.2023
Skills
- Training and mentoring
- Records management
- Benefits and compensation management
- HR policies and procedures
- Compensation and benefits
- Corrective action planning
- Recruitment and hiring
- Payroll administration
- Payroll coordination
Languages
Swahili
Professional Working
Timeline
Sales Representative Team Leader
Best Buy
06.2023 - 08.2024
Human Resources Manager
Reliable Care LLC
09.2022 - Current
Sales Representative
Polo Ralph Lauren
10.2020 - 08.2022
High School Diploma -
Central Dauphin High School
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