Britney Putnal
400 Roberts Amen,Fl
Summary
Dynamic receptionist with proven expertise at Dr. Morgan’s Dental, enhancing office efficiency through exceptional organization and multi-line telephone operation. Streamlined appointment scheduling, boosting client satisfaction by 20%. Adept at fostering positive client relations and maintaining a welcoming environment. Skilled in data entry and administrative support, ensuring seamless operations and communication.
Overview
5
5
years of professional experience
Work History
Receptionist
Putnal Farm
Live Oak Fl
10.2024 - 08.2026
- Organized front desk area to create welcoming environment for guests and employees alike.
- Collaborated with team members to streamline processes and improve overall office efficiency.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
Receptionist
Dr. Morgan’s Dental
Perry Florida
02.2021 - 08.2024
- Greeted clients and visitors, ensuring a positive first impression of the organization.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Maintained appointment calendars, coordinating schedules for staff and clients seamlessly.
- Assisted with administrative tasks, including filing, data entry, and document preparation.
- Developed familiarity with office software to enhance daily operations and communication.
- Responded to inquiries promptly, providing accurate information and fostering customer satisfaction.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Responded to inquiries from callers seeking information.
Education
Lighthouse Christian Academy
Suwanee CountySkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- Scheduling
- Customer and client relations
- Greeting and seating clients
- Data inputting
- File management
- Administrative support
- Schedule management
- Multi-line telephone operation
Timeline
Receptionist
Putnal Farm
10.2024 - 08.2026
Receptionist
Dr. Morgan’s Dental
02.2021 - 08.2024
Lighthouse Christian Academy