Summary
Overview
Work History
Education
Skills
Affiliations
Work Availability
Timeline
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Britney Reed

Belleville,IL

Summary

Seasoned and driven professional in the realm of communications, business, and human resources. I have amassed a wealth of experience over a decade, encompassing both military and civilian spheres, with a particular focus on project management and team development. Throughout my career, I have consistently demonstrated an unwavering ability to achieve extraordinary and quantifiable outcomes, all while adeptly guiding teams through dynamic and fast-paced environments. My ability and commitment to fostering collaborative relationships with cross-functional teams both internal and external streamline operational processes and pave the way for resounding success at the highest level. My adaptability and refined communication skills are pivotal in promoting effective dialogue, nurturing teamwork, and delivering exemplary customer service. Furthermore, my bilingual proficiency, reinforces my versatility and facilitates seamless intercultural interactions. Rooted in a deep commitment to professional integrity, I consistently embody a myriad of virtues such as respect, authenticity, effective communication, humility, accountability, leading by example, empathy, and visionary thinking.

Overview

6
6
years of professional experience

Work History

Client Relationship Manager

US Bank National Association
10.2017 - Current
  • Addressed and resolved customer complaints and issues to improve satisfaction.
  • Fostered customer trust by addressing concerns and needs using targeted problem-solving.
  • Assessed client needs and developed plans to adequately address current and future objectives.
  • Recommended new products to clients and maintained solutions-oriented problem-solving for long-term client relationships.
  • Built relationships with customers and community to establish long-term business growth.
  • Exceeded annual revenue goals by 75% through improving client relationships and education.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Education

BBA - Business Administration And Management

Trident University International
Cypress, CA
12.2022

Bachelor of Arts - Psychology

Argosy University
San Diego
06.2011

Skills

  • Training Junior Team Members
  • Internal and External Communications
  • Problem-Solving Aptitude
  • Microsoft Excel
  • Microsoft Office
  • Microsoft Outlook
  • Financial Management
  • Workforce Improvements
  • Project Management
  • File and Records Management
  • Benefits Programs

Affiliations

Junior League of Saint Louis

C.A.S.A. of Southern Illinois

Young Life of South City Saint Louis

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Client Relationship Manager

US Bank National Association
10.2017 - Current

BBA - Business Administration And Management

Trident University International

Bachelor of Arts - Psychology

Argosy University
Britney Reed