Britney Valdez
Brockton,MA
Summary
Detail-oriented office administrator with a solid foundation in legal assistance and customer service. Proven ability in managing workflows and maintaining organized filing systems. Committed to driving efficiency and delivering exceptional support to legal teams.
Overview
2
2
Languages
1
1
Certification
6
6
years of professional experience
Work History
Office Administrator
School of Criminal Justice and Criminology
Brockton, Massachusetts
09.2025 - Current
- Managed daily office operations, ensuring efficient workflows and organized filing systems.
- Monitored inventory levels of office supplies, facilitating timely orders to maintain stock availability.
- Prepared materials for classes and workshops in criminology studies.
Starbucks Barista
Target
Boston, Massachusetts
01.2025 - Current
- Prepared and served diverse beverages, enhancing customer satisfaction through prompt service.
- Helped customers choose menu items with menu selections, effectively addressing special requests to improve their experience.
- Maintained cleanliness and organization of coffee bar area, ensuring a welcoming environment for customers.
- Operated espresso machines and equipment safely while ensuring efficiency.
Customer Service Representative
Market Basket
Brockton, Massachusetts
11.2020 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with inquiries and provided product information.
- Educated customers about store promotions and loyalty programs.
- Developed strong customer relationships to encourage repeat business.
Lawyer's Assistant
Law Office of Joseph L. Grimaldi, LLC.
South Easton, Massachusetts
01.2023 - 06.2024
- Collaborated with attorneys on case strategy and legal analyses.
- Drafted legal documents and correspondence for client cases.
- Communicated with clients to gather information and provide updates.
- Organized and maintained legal files and case management systems.
Education
Bachelor of Science - Criminal Justice And Political Science
Northeastern University
Boston, MA05-2028
High School Diploma -
Southeastern Regional Vocational Technical High Sc
South Easton, MA06-2024
Skills
- Office management
- Document drafting
- Case management
- Legal research
- Time management
- Time management
- Team collaboration
- Communication skills
- Team collaboration
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- OSHA 10
- APCO Public Safety Telecommunicator 1
Timeline
Office Administrator
School of Criminal Justice and Criminology
09.2025 - Current
Starbucks Barista
Target
01.2025 - Current
Lawyer's Assistant
Law Office of Joseph L. Grimaldi, LLC.
01.2023 - 06.2024
Customer Service Representative
Market Basket
11.2020 - Current
Bachelor of Science - Criminal Justice And Political Science
Northeastern University
High School Diploma -
Southeastern Regional Vocational Technical High Sc