Summary
Overview
Work History
Education
Skills
Timeline
Generic

Britney Wright

Benton,MO

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

JCPenney
11.2020 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Listened to customer needs and desires to identify and recommend optimal products.

Team Lead

Ice Cream Corner
03.2020 - 07.2021
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Education

Bachelor of Science - Psychology

Southeast Missouri State University
Cape Girardeau, MO
05.2026

High School Diploma -

Scott City Highschool
Scott City
05.2022

Skills

  • Cash Handling
  • Productivity Maximization
  • Customer Assistance
  • Product Promotion
  • Documentation and Recordkeeping
  • Time Management
  • Sales Expertise
  • Providing Feedback
  • Product and Service Sales
  • Stocking and Receiving
  • Store Policies and Procedures
  • Product Merchandising

Timeline

Retail Sales Associate

JCPenney
11.2020 - Current

Team Lead

Ice Cream Corner
03.2020 - 07.2021

Bachelor of Science - Psychology

Southeast Missouri State University

High School Diploma -

Scott City Highschool
Britney Wright