Britni Ettinger
Scranton,PA
Summary
Driven and resourceful Executive Assistant with 5+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
9
9
years of professional experience
Work History
Administrative Office Manager
MB Plumbing & Heating
02.2022 - Current
- Organized and updated databases, records and other information resources.
- Enhanced employee productivity by providing ongoing training and development opportunities.
- Ensured timely completion of projects by creating detailed schedules and monitoring progress throughout each phase.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Monitored inventory levels of office supplies, placing orders when necessary to prevent stock shortages.
- Created document management system to reduce paper usage and improve accuracy of tracking.
Executive Assistant to the VP of HR
Books-A-Million
05.2015 - 06.2020
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Updated and maintained confidential databases and records.
- Took notes and dictation at meetings.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Implemented time-saving solutions that significantly reduced meeting preparation times through efficient resource allocation.
- Filed paperwork and organized computer-based information.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Volunteered to help with special projects of varying degrees of complexity.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Improved office efficiency by implementing new filing systems and document management processes.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
Education
Bachelor of Science - Business Administration And Management
Marywood University
Scranton, PA05.2011
Skills
- Documentation and Control
- Business Correspondence
- Event Coordination
- Meeting Facilitation
- Calendar Management
- Problem-solving
- Multitasking
- Adaptability
- Project Management
- Resourcefulness
Timeline
Administrative Office Manager
MB Plumbing & Heating
02.2022 - Current
Executive Assistant to the VP of HR
Books-A-Million
05.2015 - 06.2020
Bachelor of Science - Business Administration And Management
Marywood University
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