Britni Trupl
Texarkana
Summary
Cheerful [Job Title] offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Overview
4
4
years of professional experience
Work History
Restaurant Server
El Chico Cafe
03.2024 - Current
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
Restaurant Server
Waffle House
09.2023 - 03.2024
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
Trainer/ Manager
El Chico/Cantina Larado
11.2020 - 12.2022
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
Education
GED -
Texas High School
Texarkana, TX09.2008
Skills
- Customer Satisfaction
- Order Taking
- Organization
- Guest service
- Exceptional communication
- Cleanliness
- Menu Recommendations
- Cash Handling
- POS System Operation
Timeline
Restaurant Server
El Chico Cafe
03.2024 - Current
Restaurant Server
Waffle House
09.2023 - 03.2024
Trainer/ Manager
El Chico/Cantina Larado
11.2020 - 12.2022
GED -
Texas High School
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