Britny Opp

• Mixed and served beverages according to established recipes and customer preferences.
• Maintained cleanliness of bar area while complying with health and safety standards.
• Engaged customers with friendly service to enhance overall pub experience.
• Answered phone calls and took orders efficiently.
• Counted till to verify accurate cash amount.
• Counted etabs and pull tabs bags during closing.

Led team in screen printing department to achieve daily production goals. Created daily plans outlining tasks and objectives to facilitate team success. Provided support and problem-solving assistance to team members as needed. Responded to emails from resource coordinators and other departments regarding order inquiries.

• Assisted with front desk tasks to facilitate patient check-in and appointment scheduling.
• Supported patient communication efforts by sharing information on procedures and insurance options.
• Recorded patient interactions and office transactions accurately using dental management software.
• Guided new staff in front desk protocols to improve team efficiency and service quality.