Brittaney Bryant
Lithonia,Ga
Overview
4
4
years of professional experience
Work History
Customer Service Agent
Alorica
09.2024 - 03.2025
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
- Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
Beauty Consultant/Sales Associate
Target
04.2024 - 07.2024
- Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
- Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
- Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
- Conducted consultations to understand client's desired look.
Front Desk Receptionist
Tenderheadz Salon
11.2020 - 12.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
High School Diploma - General Studies
Miami Carol City Senior High School
Miami, FL06.2008
Skills
- Customer service
- Data entry
- Problem resolution
- Outstanding communication skills
- Call center experience
Ssn
593941036
Driver License
Brittaney Bryant, 071814019, GA
Personal Information
Date of Birth: 01/31/90
Authorization
03/25/25, Decatur, GA
Timeline
Customer Service Agent
Alorica
09.2024 - 03.2025
Beauty Consultant/Sales Associate
Target
04.2024 - 07.2024
Front Desk Receptionist
Tenderheadz Salon
11.2020 - 12.2023
High School Diploma - General Studies
Miami Carol City Senior High School
Similar Profiles
Martin Saul Avila RenovatoMartin Saul Avila Renovato
Virtual Card Processor at AloricaVirtual Card Processor at Alorica
ASYA TUCKASYA TUCK
Senior Customer Service Specialist at AloricaSenior Customer Service Specialist at Alorica
Natalie WrightNatalie Wright
Customer Service Representative at AloricaCustomer Service Representative at Alorica
Carly WadeCarly Wade
Customer Service Representative at AloricaCustomer Service Representative at Alorica
NiKale HandspikeNiKale Handspike
Technical Team Lead Operator at Duracell BatteriesTechnical Team Lead Operator at Duracell Batteries