Summary
Overview
Work History
Education
Skills
Timeline
Generic

BRITTANI WICKS

Charlottesville,VA

Summary

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Overview

10
10
years of professional experience

Work History

Medical Assistant

University Of Virginia Student Health
04.2023 - Current
  • Measure and record vital signs, including height, weight, temperature, blood pressure, pulse, and respiration for each new patient on admission
  • Document and report patient information clearly and concisely via electronic medical record
  • Demonstrate a consistent level of performance irrespective of changes in workload
  • Report observations regarding the patient's welfare or condition to appropriate nurses and care providers
  • Recognize emergency situations and report to appropriate staff.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Specimen Management Technician/Phlebotomist

University of Virginia Medical Center
09.2022 - 04.2023
  • Responsible for collecting quality specimens for laboratory analysis
  • Performs blood drawing/collection using a variety of techniques
  • Enters data documents and delivers samples
  • Provides a high standard of customer service, maintains workflow and resolves problems
  • Demonstrates knowledge of quality safety and compliance
  • Performs area-specific support/clinical activities
  • In addition to the above job responsibilities, other duties may be assigned.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.

Medical Assistant

Urological Associates
01.2021 - 09.2022
  • Prepare patients for examinations; collect and record medical histories and vital signs, as well as perform venipunctures, injections, and various diagnostic procedures and ancillary tests
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Prepared lab specimens for diagnostic evaluation.
  • Minimized patients' exposure to radiation during x-ray imaging through application of shielding techniques and careful positioning of patients, equipment and restrictive devices.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Catheter insertion

Medical Assistant

Downtown Family Healthcare
09.2014 - 01.2021
  • Serve as a key member of an interdisciplinary healthcare team for a busy family medical practice
  • Assist five MDs as well as three NPs in ensuring optimal patient care and smooth daily functioning of office.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Taught patients about medications, procedures, and care plan instructions.
  • Verified patient insurance coverage and collected required co-payments.
  • Completed EKGs and other tests based on patient presentation in office.
  • Measured patient spirometry.
  • Collect patient blood samples in a safe, sanitary manner for diagnostic testing
  • Greet patients, answer telephones, and schedule appointments as needed
  • Prepare and maintain supplies for exam rooms.

Education

Medical Assisting - Medical Assisting

South University
Savannah, GA
05.2012

Certified Nursing Assistant -

Charlottesville-Albemarle Technical Education Center
Charlottesville, VA
05.2009

Skills

  • Medical Records
  • Phlebotomy
  • Immunization Administration
  • OB/GYN procedures
  • Compassion and Empathy
  • Catheters
  • Point of care testing
  • Prior Authorizations
  • Injections
  • Patient Scheduling
  • HIPAA Compliance
  • EMR / EHR

Timeline

Medical Assistant

University Of Virginia Student Health
04.2023 - Current

Specimen Management Technician/Phlebotomist

University of Virginia Medical Center
09.2022 - 04.2023

Medical Assistant

Urological Associates
01.2021 - 09.2022

Medical Assistant

Downtown Family Healthcare
09.2014 - 01.2021

Medical Assisting - Medical Assisting

South University

Certified Nursing Assistant -

Charlottesville-Albemarle Technical Education Center
BRITTANI WICKS