Summary
Overview
Work History
Education
Skills
Timeline
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Brittania Mullen

Waco,TX

Summary

Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.

Overview

13
13
years of professional experience

Work History

Sales Support Specialist

Solmetex
Marlborough, MA
08.2023 - 08.2024
  • Answered customer inquiries regarding products, pricing, and availability.
  • Maintained accurate records of customer orders and inquiries.
  • Tracked sales leads and opportunities within the company's CRM system.
  • Developed relationships with key clients to ensure satisfaction and repeat business.

Account Executive

Dish Network Corp
Thornton, CO
08.2020 - 08.2023
  • Provided timely customer service support to resolve any issues quickly and efficiently.
  • Used diverse sales techniques and persuasive approaches to maximize sales success.
  • Explained the latest promotions, sales incentives, and offerings to promote savings and drive sales.
  • Provided personalized service to ensure customer satisfaction and retention.

Assistant Store Manager

AT&T
Dallas, TX
05.2011 - 08.2020
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Resolved customer complaints promptly and addressed any issues that may arise during store hours.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Handled scheduling for store shifts to achieve adequate staffing.

Education

Bachelor of Science - Cybersecurity

University of Maryland Global Campus
Hyattsville, MD
05-2028

Skills

  • Problem-solving abilities
  • Reliability
  • Upselling techniques
  • Cross-selling
  • Account Management
  • CRM Software
  • Territory Management
  • Customer Satisfaction
  • Staff training and motivation
  • Team Leadership

Timeline

Sales Support Specialist

Solmetex
08.2023 - 08.2024

Account Executive

Dish Network Corp
08.2020 - 08.2023

Assistant Store Manager

AT&T
05.2011 - 08.2020

Bachelor of Science - Cybersecurity

University of Maryland Global Campus

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Brittania Mullen