Brittanie Burnham
Pomfret Center
Summary
Dynamic Shift Leader Manager at Burger King with proven expertise in team management and employee training. Enhanced customer satisfaction through effective coaching and problem resolution.
Attentive Direct Support Professional passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients.
Overview
5
5
years of professional experience
Work History
Shift Leader Manager
Burger King
12.2023 - 02.2025
- Coached crew members to optimize performance and motivate toward more efficient work.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs
- Helped Customers if there was a problem, I would make sure to make it correct before they left.
Direct Support Professional
Venture Community Services
01.2020 - 12.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe, and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Guided patients to restroom to support bladder and bowel relief requirements.
Education
High School Diploma -
Woodstock Academy
Woodstock, CT06-2018
Skills
- Workplace safety
- Team management
- Employee training
- Decision-making
- Team building
- Hygiene assistance
- Mobility assistance
- Patient care
- Direct patient care
- Nutrition
- Adaptability and flexibility
- Behavioral management
Timeline
Shift Leader Manager
Burger King
12.2023 - 02.2025
Direct Support Professional
Venture Community Services
01.2020 - 12.2020
High School Diploma -
Woodstock Academy
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