Brittanie Smith
Hermitage
Summary
Healthcare professional with 8 years extensive experience in supervising and guiding teams. Strong focus on collaboration and achieving results while adapting to changing needs. Skilled in team leadership, conflict resolution, and process improvement, ensuring efficient operations and high performance. Reliable and flexible, consistently delivering quality outcomes in fast-paced environments. Adept at conflict resolution and communication, with a focus on enhancing clinical documentation and database management to support patient care and compliance. Experienced with team leadership, operational management, and strategic planning. Utilizes strong interpersonal and organizational skills to drive departmental success. Track record of enhancing team performance and implementing process improvements.
Overview
6
6
years of professional experience
Work History
HIM Specialist
St. Thomas Behavioral Hospital
04.2021 - Current
- Coordinating and planning the workflow process of the department
- Collecting, updating, and inputting pertinent healthcare data within clinical databases
- Ensuring the accurateness and completion of digital health records
- Validating HIPPA required elements and legal authority of requestors
- Analyzed data trends to inform strategic decision-making and drive process improvements.
Medical Records Specialist
CIGNA
07.2020 - 04.2021
- Maintained patient records in compliance with security regulations
- Effectively communicated with staff, patients, and insurance companies by multiple channels
- Managed electronic medical records for more than 60 patients per day
- Processed medical record requests from outside providers according to facility, state, and federal law
Department Supervisor
Saint Thomas Hospital
06.2019 - 07.2020
- Supervised daily operations, ensuring adherence to quality standards and safety protocols.
- Coordinated staff scheduling to optimize workflow and meet departmental goals.
- Led team meetings to address challenges, share updates, and foster collaboration.
Education
Bachelor of Science - Health Information Management
Tennessee State University
Nashville, TN05.2021
Masters in Healthcare Management - Health Administration
Grand Canyon University
Phoenix, AZ05.2025
Skills
- Communication
- Quality Assurance
- Time Management
- Medical Terminology
- Epic Systems
- Conflict Resolution
- EMR Systems
- Database Management
- Clinical Documentation
- Privacy Regulations
- Critical Thinking
- Auditing charts
- Leadership
- Data Analysis
- Training and mentoring
- Staff management
- Decision-making
- Work planning and organization
- Personnel training and development
- HIPPA
Courses
Crc Coding Jan 2024 - Mar 2024 AAPC - Allied Health Prep
Internships
Healthcare Admin, St.Thomas Hospital Nov 2024 - Mar 2025 Nashville
Timeline
HIM Specialist
St. Thomas Behavioral Hospital
04.2021 - Current
Medical Records Specialist
CIGNA
07.2020 - 04.2021
Department Supervisor
Saint Thomas Hospital
06.2019 - 07.2020
Bachelor of Science - Health Information Management
Tennessee State University
Masters in Healthcare Management - Health Administration
Grand Canyon University
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