DA-XIA SERRANO
Summary
Positive, organized, and detail-focused individual with keen ability to handle sensitive information accurately and securely. Strong aptitude for learning new systems quickly in medical environment. Possesses foundational knowledge in medical terminology and adept at data entry and records management. Committed to ensuring accuracy and confidentiality of patient records to support optimal healthcare delivery.
Overview
4
4
years of professional experience
1
1
Certification
Work History
HIM Specialist
Ensemble
12.2023 - Current
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Scanned and uploaded medical records into electronic medical records system.
- Assisted in training new staff on medical record processing and filing procedures.
- Verified accuracy of patient information in medical records.
- Transcribed and entered patient medical information into electronic medical records systems.
- Collect and prepare patient records.
- Ensure all documents contain proper patient identifiers, as well as be arranged in correct order and orientation.
- Answer phones providing exceptional customer service, addressing inquiries from patients, insurance companies, and other stakeholders promptly and professionally.
- Knowledge of EPIC EMR system.
- Maintain HIPAA compliance with strict adherence to confidentiality guidelines for all patient information.
EMT
Metro Ambulance
09.2022 - 11.2023
- Responded to 911 calls for medical emergencies.
- Maximized ambulance readiness by conducting thorough equipment checks and ensuring all necessary supplies were available for proper emergency response.
- Executed life-saving interventions by rapidly assessing patients' conditions based on vital signs, symptoms, and medical history.
- Demonstrated strong decision-making abilities in determining the most appropriate course of action for each unique situation encountered in the field.
- Administered CPR, oxygen and other life-saving medical treatments.
- Increased patient comfort during transport by providing compassionate care and addressing individual needs.
Health Officer
BSA Camp Yaw Paw
08.2022 - 08.2022
- Coverage was needed last week of camp for ages 6 to 10 and staff.
- Administered medications to campers accurately, ensuring proper dosage and adherence to schedules.
- Take care of walk-ins by efficiently assessing and stabilizing patients conditions.
- Documented all medical interactions, maintaining accurate records for future reference and compliance purposes.
- Upheld documentation processes for maintaining accurate camper health records, ensuring compliance with HIPAA regulations.
- Conducted inventory of medical supplies, ensuring sufficient stock levels for optimal patient care.
- Maintained a clean and organized infirmary, promoting a sterile environment and reducing infection risks.
- Promoted a supportive and inclusive environment for campers with diverse backgrounds, fostering mutual respect and understanding.
Health Officer
BSA Camp Turrell
06.2022 - 08.2022
- On site 24/7 position caring for campers ages 10 to 17 and staff members.
- Take care of walk-ins by efficiently assessing and stabilizing patients conditions.
- Administered medications to campers accurately, ensuring proper dosage and adherence to schedules.
- Screened for infectious diseases to help prevent spreading within camp grounds (Covid-19).
- Upheld documentation processes for maintaining accurate camper and staff health records, ensuring compliance with HIPAA regulations.
- Documented all medical interactions, maintaining accurate records for future reference and compliance purposes.
- Conducted inventory of medical supplies regularly, ensuring sufficient stock levels for optimal patient care.
- Maintained a clean and organized infirmary, promoting a sterile environment and reducing infection risks.
- Promoted a supportive and inclusive environment for campers with diverse backgrounds, fostering mutual respect and understanding.
Target Security Specialist
Target
06.2021 - 11.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
- Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Wrote detailed reports of all security breaches and investigations.
- Communicated with security team and building supervisors using two-way radios.
Education
CCA Certification - Medical Coding/Billing
Devry University
01.2024
EMT Certification - Emergency Medical Technician
Bergen County EMS Training Center
01.2022
High School Diploma -
Hoboken High School
Hoboken, NJ01.2019
Skills
- Time Management
- HIPAA Compliance
- Ability to work independently
- Problem Solving
- Communication
- EPIC System
- Detail Oriented
- Organization
- Medical Terminology
- Proactive Initiative
Certification
- CCA
- NREMT
- CCS In Progress
Timeline
HIM Specialist
Ensemble
12.2023 - Current
EMT
Metro Ambulance
09.2022 - 11.2023
Health Officer
BSA Camp Yaw Paw
08.2022 - 08.2022
Health Officer
BSA Camp Turrell
06.2022 - 08.2022
Target Security Specialist
Target
06.2021 - 11.2021
CCA Certification - Medical Coding/Billing
Devry University
EMT Certification - Emergency Medical Technician
Bergen County EMS Training Center
High School Diploma -
Hoboken High School
- CCA
- NREMT
- CCS In Progress
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