Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Adams

Belle Rive,IL

Summary

My name is Brittany N. Adams, I am a Caring, Hardworking, Goal achieving, Christian Lady. I love standard poodles, breed AKC Health Tested Standard Poodles. and own , and do daily maintenance on my 2 standard poodles.

I have some experience at grooming. I am amazing at retaining information, I do quite a bit of studying things i am intrigued by! I am great at shampooing, blowdrying, trimming and grinding nails,

as well as saving a matted coat from having to be shaved by brushing and detangling coats of all different kinds. I also groom both of my Standards at my home. I absolutely enjoy grooming my own standard poodles and excel in the AKC "Show Coat" also known as a Full continental. I show both of my standards in conformation, dock diving, and currently training them for Dock Diving as a hobby, and sport for my 2 energetic poodles. I am a former cosmetologist, as well as owning and operating Southern Illinos' leading Cleaning service Called, Mrs. Adams Cleaning Services. I Still own The business, and it is still flourishing 4 years later , I have 2 employees who I send out to do Residential Cleaning Services so that I can be as flexible as needed for starting my grooming career! i also have many clients that are willing to allow me to practice on their dogs while I am learning. I do professional/ Commercial Cleaning Services in the late evenings. I can pass a drug test, a clean background Check and could give up to 50 business references, of clients I have been serving for over 4 consecutive years. I am an outspoken, highly respected individual that is eager to learn how to groom professionally. I am amazing at marketing and networking, client relations, as well as being a professional at all the things that I do, and maintaining that image when im out in public and not on the job . I am successful at setting, and completing both big and small goals. I am big on commitments and will never leave a job unfinished. I am also a loyal, and trustworthy person who will show up on time, with a positive attitude, and a smile on my face. i am available as part time at the moment. (I am not seeking a 2nd job) as I am looking to make grooming a lifelong career as well as maintaining the taxes, payroll, schedule, as well as doing consultations/ setting up appointments, (i can work 3-4 days a week and can still complete my duties with my business In the late evenings. I am trained in just about everything needed to run a successful business, as I have taken seminars, classes, and workshops specifically for successful business strategies, and networking, and marketing strategies, I create ads for my business as well as advertise for other businesses in our local area. i have participated in classes on speaking in a public setting in front of a plethora of people. have training in how to work through, strategize, and not take things personal, and coming up with resolutions to hard/unforseen situations. I work well in a team setting as well as on my own. I am 100% commited to learning how to groom dogs of all breeds and of all temperaments. ive never met a dog that didnt like me. Animals Tend to feel at ease with me. i have read numerous books on dogs, and their behavior as well as studied calming techniques to use on nervous, and unruly dogs that are not cooperative, or arent used to other people. I am a strong woman who is equipped to handle any situation and face everything head on.. I never run from a problem. I am amazing at speaking in public settings as well as speaking to individuals both pleased and unpleased clients. I excel in de escalating upset clients, with my client focused mindset! I am great at building a relationship with all walks of life. im non judgemental. I mentioned how important the commitments I sign up to to commit too are to me and how much they mean to me because I believe your promise, word etc. is everything to me. and if you choose me you wont be disappointed. I look forward to making this dream of mine come true!

Overview

11
11
years of professional experience

Work History

Owner/Operator

Mrs. Adams Cleaning Services
Belle Rive, United States
01.2016 - Current
  • Managed day-to-day business operations.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
  • Founded and managed Mrs. Adams Cleaning services and business, growing revenue to a substantial amount in first year.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Optimized team hiring, training and performance.
  • 6+ years of Customer service experience.

Shift Manager/Key Holder

Sears
MOUNT VERNON, IL
01.2012 - 08.2016
  • Trained team members in successful strategies to meet operational and sales targets.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Directed customers to correct store locations.
  • Broke down boxes and disposed of trash.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Opened and closed store [Number] days per week by counting registers, making deposits and storing and filing all daily paperwork.
  • Received and counted money.
  • Processed cash, credit, debit and check payments.
  • Designed and built over [Number] displays to generate customer interest in store merchandise.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Completed store opening and closing procedures.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Trained and mentored new employees.
  • Provided sales feedback to management to address concerns in sales reports.
  • Counted out cash drawers and balanced totals.
  • Oversaw team of [Number] employees.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Opened inventory boxes and restocked shelves.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Accepted and processed customer returns.

Education

Cosmetology License - Cosmetology

Rend Lake College
Ina, IL
06.2011

High School Diploma -

Webber High School
Bluford, IL
05.2010

Skills

  • Training Management
  • Performance Assessment
  • Recruitment and Hiring
  • Staff Scheduling
  • Customer Service Management
  • Finance and Accounting Oversight
  • Employee Motivation
  • Originality and Creativity
  • Goal Setting
  • Business Leadership
  • Decision Making
  • Sales Tracking
  • Verbal and Written Communication
  • Quality Assurance
  • Records Organization and Management
  • Team Leadership
  • Payroll Administration and Timekeeping
  • Inventory Tracking and Management
  • Money Handling
  • Materials Planning and Logistics
  • Market and Competitor Research
  • Needs Assessment
  • Multitasking and Prioritization
  • Customer Relations
  • Price Structuring
  • Calendar Management
  • Advertising Campaign Development

Timeline

Owner/Operator

Mrs. Adams Cleaning Services
01.2016 - Current

Shift Manager/Key Holder

Sears
01.2012 - 08.2016

Cosmetology License - Cosmetology

Rend Lake College

High School Diploma -

Webber High School
Brittany Adams