Brittany Alejandro
Marshall,TX
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Shop Manager
Lubemaster Service Center
06.2014 - 08.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Created employee schedules to align coverage with forecasted demands.
- Trained team members in successful strategies to meet operational and sales targets.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Inventory Manager
Darby Equipment Co
10.2013 - 05.2014
- Created and updated regular inventory reports and records.
- Analyzed inventory data to identify and address stock discrepancies.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Maintained sufficient inventory levels to meet customer demands at all times.
Lube Express Technician
Lubemaster Service Center
05.2010 - 10.2013
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Dismounted and mounted tires to perform air checks, rotations, and rebalances.
- Kept shop areas neat, clean, and free of safety hazards.
- Checked fluids, tires, brakes, and other systems as part of [Number]-point inspection.
- Applied lubricants to moving parts of vehicle engines to prevent premature engine wear.
Education
GED -
Panola College
Carthage, TX05.2008
Skills
- Vendor Engagement
- Organizational Structuring
- Management Training
- Customer Service
- Employee Management
- POS Systems
- Hiring and Onboarding
- Workflow Schedules
Certification
State Inspector Certification
ASE Certified Technicians
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shop Manager
Lubemaster Service Center
06.2014 - 08.2023
Inventory Manager
Darby Equipment Co
10.2013 - 05.2014
Lube Express Technician
Lubemaster Service Center
05.2010 - 10.2013
GED -
Panola College
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