Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Brittany Allen

Kennedy

Summary

Representative known for productivity and efficiently completing tasks. Skilled in customer/client communication, problem resolution, and process optimization. Excel in negotiation, strategy development, and customer/client relationships. Leverage active listening, empathy, and persuasive speaking to achieve objectives and exceed goals.

Overview

9
9
years of professional experience
2016
2016
years of post-secondary education

Work History

TPL representative

Elevate PFS
Spring
01.2023 - Current
  • Managed communications with insurances to ensure payments are made to the hospital.
  • Processed accounts thoroughly using internal software systems and tools to move accounts up.
  • Assisted in training new representatives who have joined the company.

Head Teller

Bankfirst Financial Services
Tuscaloosa
11.2021 - 09.2022
  • Post transactions for customers
  • Manage other tellers and made sure they followed policy
  • Answered phone calls from customers and helped to direct their calls
  • Handled the vault and money in the vault

Posting Specialist

DCH HEALTH SYSTEM
Tuscaloosa
07.2019 - 10.2019
  • Posted payments to patient accounts

Laborer

Buchanan Hardwood Flooring
Aliceville
01.2018 - 05.2019
  • Nest bundles of wood flooring

Cashier/Customer Service

Bealls
Zephyrhills
09.2017 - 01.2018
  • Consulted with customers about clothing
  • Cash register experience
  • Customer service

Cashier/Customer Service

Farmers Feed Depot
Dade City
01.2017 - 09.2017
  • Consulted with customers about feed and farming products
  • Cash register experience
  • Customer service

Education

High school diploma -

Zephyrhills High School
Zephyrhills, FL

Skills

  • Training assistance
  • Customer relationship management
  • Problem solving
  • Attention to detail
  • Team building
  • Adaptability
  • Customer service
  • Client relationship building

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

TPL representative

Elevate PFS
01.2023 - Current

Head Teller

Bankfirst Financial Services
11.2021 - 09.2022

Posting Specialist

DCH HEALTH SYSTEM
07.2019 - 10.2019

Laborer

Buchanan Hardwood Flooring
01.2018 - 05.2019

Cashier/Customer Service

Bealls
09.2017 - 01.2018

Cashier/Customer Service

Farmers Feed Depot
01.2017 - 09.2017

High school diploma -

Zephyrhills High School
Brittany Allen